2022 - 2023 State Recertification

2017 - 2018 State Recertification

TRS Complaint Log Summary

2024

2023

2022

2021

2020

2019

2018

2017

2016

2015

2014

2013

2011

2010

2009

2008

2007

2006

2005

Programs

TRS Telephone Numbers

(Service Provider: T-Mobile Accessibility)
Email: access@t-mobile.com
TTY/STS/ASCII/Voice/VCO: 1-800-676-3777
1-800-676-4290 (Español)
Access #'s:

  • 711
  • 1-800-982-8772 (Voice)
  • 1-800-982-8771 (TTY/HCO/ASCII)
  • 1-866-519-0570 (Speech-to-Speech)
  • 1-866-519-0569 (Spanish to Spanish)
  • 1-877-243-2823 (CapTel Voice-in)
  • 1-877-298-3348 (Spanish to English)
  • 1-877-298-3349 (TeleBraille)
  • 1-877-298-3330 (VCO Direct)
  • 1-900-230-7272 (900 - not toll-free)

Contact for TRS Complaints:

David Howell, Utility Analyst
Public Service Commission of West Virginia
PO Box 812, 201 Brooks Street, Charleston, WV 25323
Tel 304-340-0451; (tollfree) 800-642-8544; fax 304-340-0326
Email: dhowell@psc.state.wv.us

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.

Updated:
Monday, July 1, 2024