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2022 - 2023 State Recertification

2017 - 2018 State Recertification

TRS Complaint Log Summary

2024

2023

2022

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2015

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2006

Programs

TRS Telephone Numbers:

(Service Provider: Hamilton CapTel)
Email: info@hamiltoncaptel.com
Hamilton Relay: Provider of CapTel Services
T-Mobile: Provider of TRS Services
CapTel Customer Service #: 888-269-7477
Customer Care #: 800-676-3777

  • 1-800-947-6644 (Voice)
  • 1-800-947-3529 (TTY/HCO)
  • 1-877-490-3724 (VCO)
  • 1-800-833-7636 (STS)
  • 1-800-833-7813 (Spanish-Spanish)
  • 1-877-490-3723 (Spanish-English)

Contact for TRS Complaints:

Billy Mauldin
Director Telecommunications Relay Service and TEPP 
Bureau of Broadband, Digital and Telecommunications Access
Public Service Commission of WI 
4822 Madison Yards Way 
PO Box 7854
Madison, WI 53707-7854
Voice/Videophone: 608-234-4781 Fax: 608-266-3957
TTY: 608-267-3591
Email: billy.mauldin@wisconsin.gov

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.

Updated:
Thursday, June 27, 2024