The information below is intended to give the viewer a point of contact for questions about each system. Support hours are Monday through Friday Eastern Time, unless otherwise noted.

Owner System Onsite Hours Published Support
WTB Antenna Structure Registation (ASR) 8:00am-6:00pm phone: 877-480-3201
TTY: 717-338-2824
WCB Automated Reporting Management Information System (ARMIS) 7:00am-4:30pm 202-418-0840
MB Broadcast Radio and Television Electronic Filing System (CDBS) 8:00am-4:30pm 202-418-2662
MB Cable Operations & Licensing System (COALS) 8:00am-4:30pm 202-418-7000
MB Call Sign Reservation and Authorization System (CSRS) 9:00am-5:30pm 202-418-1600
MB Children’s Television Programming Report (Form 398) (KIDVID) 8:30am-5:00pm 202-418-1665
OMD FCC Registration Number (FRN) Commission Registration System (CORES) 8:00am-6:00pm 877-480-3201 (option 1)
CGB Consumer Complaints Center 8:00am-5:00pm 888-225-5322
PSHSB Disaster Information Reporting System (DIRS) 8:00am-5:00pm 202-418-2448
CGB Electronic Comment Filing System (ECFS) 8:00am-5:00pm 202-418-0193
OMD Electronic Document Management System (EDOCS) 8:00am-6:00pm 202-418-0265
WCB Electronic Tariff Filing System (ETFS) 6:00am-4:30pm
OET Equipment Authorization Electronic Filing (EAS) 8:00am-5:00pm
OET Experimental Licensing Branch Electronic Filing (ELS) 8:00am-5:30pm 202-418-2440
OMD Billing and Fees 8:00am-6:00pm 877-480-3201 (option 6)
OMD General Menu Reports (GENMEN) 6:30am-4:30pm 877-480-3201
IB IB Electronic Filing Systems (IBFS) 7:30am-5:30pm 202-418-2222
WTB Licensing Support & Forms Issues 8:00am-6:00pm phone: 877-480-3201
phone: 888-225-5322 (option 2)
TTY: 717-338-2824
PSHSB Network Outage Reporting System (NORS) 8:00am-5:00pm 202-418-2448
OET OET Knowledge Database 8:00am-5:00pm
OMD Red Light Status Inquiries 8:00am-6:00pm 202-418-1995
OMD FRN Financial and Payments 8:00am-6:00pm 877-480-3201 (option 1)
OET Telecommunications Certification Bodies/Accreditor Electronic Filing 8:00am-5:00pm
WTB Tower Construction Notification System (TCNS) 8:00am-6:00pm phone: 877-480-3201
TTY: 717-338-2824
WTB Universal Licensing System (ULS) 8:00am-6:00pm phone: 877-480-3201
TTY: 717-338-2824