This document lists the points of contact for the carriers that provide IP Relay. (Alphabetical by company.)
If you do not see your carrier or provider listed, or encounter a problem, you can contact the Relay Services Administrator within your state at Relay Services Points of Contact or the FCC's Consumer & Governmental Affairs Bureau via email at TRS_POC@fcc.gov.
To update changes in contact or service provider information, please send an email listing the requested changes to TRS_POC@fcc.gov so that this page can be updated accordingly.
- Sprint (branded as T-Mobile)
(Conditionally certified for IP Relay and IP CTS)
Scott R. Freiermuth, Government Affairs
Sprint Relay/Sprint Communications Company/Sprint Local Exchange Companies
P.O. Box 29230
Shawnee Mission, KS 66201
Telephone numbers: Voice: 913-315-8521; Fax: 913-315-0785
Email: Scott.R.Freiermuth@t-mobile.com
Email: sprint.trscustserv@sprint.com
Website: https://www.sprintrelay.com
Conditional Certification
Conditional certification means that the Commission has conducted an initial review of a TRS provider’s application and determined that the application facially meets the certification requirement, but the Commission has reserved its right to verify some of the information contained in the application, such as through conducting on-site inspections of the provider’s facilities.
A conditionally certified TRS provider is able to provide the service described in its application and receive compensation for the TRS Fund for its provision of service, and must otherwise comply with all applicable Commission rules.