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On May 5, 2020, the FCC granted conditional certification to MachineGenius, Inc. to provide Internet Protocol Captioned Telephone Service (IP CTS) using only automatic speech recognition (ASR) technology without the aid of communications assistants.  The service will be available via the mobile app Olelo.

Conditional Certification Order:
URL: https://www.fcc.gov/document/machinegenius-certified-automatic-speech-recognition-ip-cts
Word: https://docs.fcc.gov/public/attachments/DA-20-485A1.docx
PDF: https://docs.fcc.gov/public/attachments/DA-20-485A1.pdf
Text: https://docs.fcc.gov/public/attachments/DA-20-485A1.txt

News Release:
URL: https://www.fcc.gov/document/fcc-certifies-first-ip-cts-using-only-automatic-speech-recognition
Word: https://docs.fcc.gov/public/attachments/DOC-364163A1.docx
PDF: https://docs.fcc.gov/public/attachments/DOC-364163A1.pdf
Text: https://docs.fcc.gov/public/attachments/DOC-364163A1.txt

General information about TRS is available at https://www.fcc.gov/general/telecommunications-relay-services-trs.  For further information, please contact Michael Scott, Disability Rights Office, CGB, at (202) 418-1264 or Michael.Scott@fcc.gov.  Individuals who use videophones and are fluent in American Sign Language (ASL) may call the FCC’s ASL Consumer Support Line at (844) 432-2275 (videophone).

Updated: 
Wednesday, May 6, 2020