Top 5 Robocall Complaints - April 2025
This pie chart compares the top 5 scam robocall consumer complaints filed with the FCC’s Consumer Complaint Center in March.
The top 5 complaints represent 48 percent of the robocall complaints received by the FCC in March.
Below are the top five categories of robocalls reported by consumers to the FCC last month.
1. Loans
Robocalls may be related to student loans, mortgages, auto loans, and debt relief. The caller will often demand immediate payments, or phish for personal or account information. Learn about these types of scams and how to avoid them.
- FCC Warns of 'Green Mirage' Mortgage Relief Call Spoofing
- FCC Warns Providers About Student Loan Robocalls from DigitalIPvoice
2. Insurance/Healthcare
Insurance and healthcare robocalls may offer consumers fraudulent insurance services or attempt to steal your personal or health coverage information for use in other scams. Learn about these types of scams and how to avoid them.
3. Government: IRS/Treasury
As the annual filing date for individual tax returns nears, more scammers attempt to impersonate government or IRS officials in order to steal consumers' personally identifiable information. Learn about these types of scams and how to avoid them.
4. Credit/Credit Card
Robocall scams may use voicemail to prompt a callback to a phone number claiming to be your bank or credit card company. Scammers may also use text messages to alert victims to "fraud" or unauthorized activity on their accounts. They are really after PINs and other sensitive personal and account information. Learn about these types of scams and how to avoid them.
5. Solar/Energy
If you get an unexpected call claiming to be from your utility company or a government agency promising "free" solar panels or large rebates on solar energy products or services, don't pay for anything or provide personal information before you make sure the caller is legit. Find a recent billing statement and call the customer service number, or look up contact info on the company or government agency's official website.
- How to Avoid Getting Burned by Solar or Clean Energy Scams (Source: FTC)
- Solar Energy Scams Are Against the Law (Source: Dept. of the Treasury) [PDF]
To learn more about different types of phone scams and how to avoid them, especially those involving robocalls and caller ID spoofing, check out the FCC Scam Glossary and Consumer Help Center.
Categories selected by consumers when completing the FCC's online complaint form. FCC staff does not make adjustments to the category identified by the consumer at the time of submission.