If you have questions about direct video calling, you may contact the FCC’s Consumer and Governmental Affairs Bureau at DVC@fcc.gov.  

To update changes in contact or service provider information, please send an email listing the requested changes to TRS_POC@fcc.gov so that this page can be updated accordingly.

Contact Information for Qualified Direct Video Entities

Communication Service for the Deaf, Inc. (CSD)
Christine McBee, National Operations Manager
2028 E Ben White Blvd, #240-5250
Austin, Texas 78741
(833) 682-7630
Email: cmbcee@csd.org
Website: www.csd.org

360 Empower Consulting LLC d/b/a 360 Direct Video 
Craig Radford, Chief Executive Officer
9563 Silver Buttonwood St
Orlando, FL 32832
801-580-1805
Email: cradford@360empower.com
Website: www.360directvideo.com 

nWise AB
Thor Nielsen, Vice President of Sales
Salagatan 16A
SE-753 30 Uppsala
Sweden
+46 8 1200 2600
Direct USA: (415) 854-8159
Email: thor.nielsen@nwise.se
Website: www.nwise.se

VTCSecure, LLC
Becky Copeland, Chief Executive Officer
1499 Gulf to Bay Blvd.
Clearwater, FL 33755
(202) 255-0273
Email: Becky.Copeland@vtcsecure.com
Website: www.vtcsecure.com

Updated:
Friday, August 26, 2022