Standard international symbol of real-time text.

On December 15, 2016, the FCC adopted rules to facilitate a transition from text telephony (TTY) technology to real-time text (RTT) technology. 

In the Report and Order, the FCC:

  • Permits wireless service providers and handset manufacturers to support RTT in lieu of TTY technology;
  • Ensures RTT users will be able to call 911 for emergency services and 711 for relay services;
  • Defines RTT to be interoperable across networks and devices and backward compatible with TTYs;  and
  • Establishes a phased rollout of RTT for wireless networks from December 31, 2017 to June 2021.

In the accompanying Further Notice of Proposed Rulemaking (FNPRM), the FCC sought comment on:

  • A timeline to sunset its requirement for RTT to be backward compatible with TTY;
  • Integration of RTT into telecommunications relay service operations, and
  • Real-time text features that may be needed for people with cognitive disabilities and people who are deaf-blind.

The comment period closed on March 24, 2017, but late-filed comments may be accepted.

Rules and Guides

  • Rules
  • Consumer Guide
  • Compliance Guide
  • Facts Sheets

    Events

  • Releases

    8-31-18  FCC Announces PSAP RTT Education Day on October 2, 2018. (DA18-905)
    Public Notice: Word || PDF

    7-20-18  Letter Clarifying Applicability of CCA TTY Waiver to UMW. (DA18-755)
    Letter: Word || PDF

    7-20-18   Comcast TTY Support Waiver Order. (DA 18-753)
    Petition: Word || PDF

    12-29-17 TracFone Waiver of TTY Support Requirements Extended. (DA 17-1247)
    Order: Word || PDF

    12-22-17 Notice of Approval for RTT Requirements subject to PRA. (DA 17-1238)
    Public Notice: Word || PDF

    11-03-17 FCC Grants T-Mobile’s Petition for Clarification of the RTT Order. (DA 17-1084)
    RTT Clarification Order: Word || PDF
    RTT Report and Order: Word || PDF

    9-26-17 FCC Invites Comment on Improving 911 Access by Enterprise Communications Systems. (FCC 17-125)
    Press Release: Word || PDF
    Notice of Inquiry: Word || PDF

    8-24-17 FCC Grants Temporary Waiver of Rules Requiring TTY Support over IP-based Wireless Services to TracFone. (DA 17-801)
    Order: Word || PDF

    2-7-17 FCC Announces Effective Date for Real-Time Text Rules and Comment Due Dates for the Further Notice of Proposed Rulemaking. (DA 17-137)
    Public Notice: Word || PDF

    1-13-17 Temporary Waiver Granted of the Commission's Requirements to Support TTY over Internet Protocol-based Wireless Services to 31 Small, Rural Iowan Wireless Telecommunication Carriers. (DA 17-65)
    Public Notice: Word || PDF

    12-15-16 Transition from TTY to Real-Time Text Technology; Petition for Rulemaking to Update the Commission's Rules for Access to Support the Transition from TTY to Real-Time Text Technology and Petition for Waiver of the Rules Requiring Support for TTY Technology (FCC16-169).
    News Release: Word || PDF
    Report and Order and Further Notice of Proposed Rulemaking: Word || PDF
    Wheeler Statement: Word || PDF
    Clyburn Statement: Word || PDF
    Rosenworcel Statement: Word || PDF
    Pai Statement: Word || PDF
    O'Rielly Statement: Word || PDF
    Erratum: Word || PDF

    5-25-16 Announcement of Comment and Reply Comments Deadlines for Notice of Proposed Rulemaking on Real-Time Text. (CG Docket No. 16-145 and GN Docket No. 15-178) (DA 16-583).
    Public Notice: Word || PDF

    4-29-16 Transition from TTY to Real-Time Text Technology; Petition for Rulemaking to Update the Commission's Rules for Access to Support the Transition from TTY to Real-Time Text Technology, and Petition for Waiver of Rules Requiring Support of TTY Technology. Action by: the Commission. Adopted: 4/28/16 by Notice of Proposed Rulemaking.
    (CG Docket No. 16-145 and GN Docket No. 15-178) (FCC 16-53).
    News Release: Word || PDF
    NPRM: Word || PDF
    Chairman Wheeler Statement: Word || PDF
    Commissioner Clyburn Statement: Word || PDF
    Commissioner Rosenworcel Statement: Word || PDF
    Commissioner Pai Statement: Word || PDF
    Commissioner O'Rielly Statement: Word || PDF

    12-18-15 FCC Grants Limited Waiver from TTY Technology Support Rules for participating members of the Competitive Carriers Association, to Permit Transition to Real-Time Text/Other Accessibility Technologies. (GN Docket No. 15-178) (DA 16-435).
    Order: Word || PDF

    12-18-15 FCC Grants Limited Waiver from TTY Technology Support Rules for Cellular South, to Permit Transition to Real-Time Text/Other Accessibility Technologies. (GN Docket No. 15-178) (DA 15-1458).
    Order: Word || PDF

    11-13-15 FCC Grants Limited Waiver from TTY Technology Support Rules for Verizon, to Permit Transition to Real-Time Text/Other Accessibility Technologies. (GN Docket No. 15-178) (DA 15-1141).
    Order: Word || PDF

    10-6-15 FCC Grants Limited Waiver from TTY Technology Support Rules for AT&T, to Permit Transition to Real-Time Text/Other Accessibility Technologies. (GN Docket No. 15-178) (DA 15-1311).
    Order: Word || PDF

    7-24-15 Request for Comment Petition for Rulemaking to Update the Commission's Rules for Access to Support the Transition from TTY to Real-Time Text Technology, and Petition for Waiver of Rules Requiring Support of TTY Technology.
    (GN Docket No. 15-178) (DA 15-858).
    Public Notice: Word || PDF

    Committee Recommendations

    2-23-16 Disability Advisory Committee (DAC) Further Recommendation to the Commission on Real Time Text. Word || PDF
    10-8-15 Disability Advisory Committee (DAC) Recommendation to the Commission on Real Time Text. Word || PDF
    3-11-13 Emergency Access Advisory Committee (EAAC) Report on TTY Transition. Word || PDF

    Updated: 
    Wednesday, October 31, 2018