Note:  For general information about Telecommunications Relay Services (TRS), visit the TRS page.

STS enables persons with a speech disability to make telephone calls using their own voice or an assistive voice device.  STS uses Communications Assistants (CAs), who are specifically trained in understanding individuals with a variety of speech disorders, to repeat what the caller says in a manner that makes the caller’s words clear and understandable to the called party.  No special telephone is needed.

Rules, Guides, and Reports

Contact Information for Speech-to-Speech Relay Providers

Filing a Complaint with the FCC

Note:  You can file your complaint about STS with the FCC online.  

Orders, Public Notices, Notices and Press Releases

6/30/20
TRS Rates and Contribution Factors Set for 2020-21 Year (DA 20-692)
Order:  Word || PDF

6/22/20
FCC Extends Telecommunications Relay Service COVID-19 Waivers (DA 20-650)
News Release:  Word || PDF
Order:  Word || PDF

6/3/20 
TRS Complaint Log Summaries Due July 1, 2020 (DA 20-583)
Public Notice:  Word || PDF

5/15/20
Request Comment on Proposed TRS Rates and Sprint Petition on IP Relay Rate (DA 20-522)
Public Notice:  Word || PDF

5/14/20
FCC Extends Temporary Waivers For Relay Services Rules During Pandemic (DA 20-517)
News Release:  Word || PDF
Order:  Word || PDF

4/20/20
Seeking Comment on Consumer Groups Petition Regarding TRS Rules (DA 20-427)
Public Notice:  Word || PDF

3/16/20
FCC Grants Temporary Waiver of Certain TRS Rules During Coronavirus (DA 20-281)
Order:  Word || PDF

9/18/19
FCC Acts to Modernize the TRS Rules (FCC 19-90)
Order: Word || PDF

8/20/19
TRS equal access and billing options waivers extension (DA 19-789)
Order: Word || PDF

6/28/19
FCC Adopts TRS Rates and Establishes the Size and Contribution Factor for the 2019-2020 TRS Fund Year (DA 19-607)
Order: Word || PDF
Chairman Pai's Statement: Word || PDF

5/31/19
TRS Complaint Log Summaries Due July 1, 2019 (DA 19-502)
Public Notice: Word || PDF

5/13/19
FCC Seeks Comment on 2019-20 TRS Fund Payment Formulas and Fund Requirement (DA 19-407)
Public Notice: Word || PDF

8/9/18
FCC Extends TRS Equal Access and Billing Options Waivers (DA 18-830)
Order: Word || PDF

7/16/18
FCC Renews Certifications for State TRS Programs (DA 18-733)
Public Notice: Word || PDF

6/29/18
FCC Adopts TRS Rates and Establishes the Size and Contribution Factor for the 2018-2019 TRS Fund Year (DA 18-680)
Public Notice: Word || PDF

6/15/18
TRS Complaint Log Summaries Due July 2, 2018 (DA 18-630)
Public Notice: Word || PDF

5/14/18
FCC Seeks Comment on 2018-19 TRS Fund Payment Formulas and Fund Requirement (DA 18-494)
Public Notice:  Word || PDF

5/01/18
FCC Sets Deadlines for Comments on Applications for Renewal of Certification of State Relay Programs (DA 18-354)
Public Notice:  Word || PDF
Comment Due Date: Word || PDF

04/10/18
Pleading Cycle Established for Comment on Applications for State Certification for the Provision of Telecommunications Relay Service. (DA 18-354)
Public Notice: Word || PDF

01/26/18
State TRS Program Certification Applications Comment Dates. (DA 18-76)
Public Notice: Word || PDF

12/18/17
State TRS Program Application Comment Dates Extended. (DA-17-1214)
Public Notice: Word || PDF

12/18/17
State TRS Program Certification Application Comment Dates. (DA-17-1213)
Public Notice: Word || PDF

11/01/17
State TRS Program Applications to Renew Certifications Filed. (CG Docket No. 03-123) (DA-17-1074)
Public Notice: Word || PDF

7/19/17
FCC Announces State TRS Program Recertification Application Filing Window. (DA 17-697)
Public Notice: Word || PDF

6/30/17 
FCC Adopts TRS Rates and Establishes the Size and Contribution Factor for the TRS Fund. (DA 17-642)
Public Notice:  Word || PDF

6/8/17
Reminder to States and Interstate Telecommunications Relay Services Providers that the Annual Summary of Consumer Complaints is due by July 3, 2017; Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs. (DA 17-565)
Public Notice: Word || PDF

5/10/17
Rolka Loube Associates Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the 2017-2018 Fund Year (DA 17-445)
Public Notice:  Word || PDF

8/24/16
Hamilton Relay, Inc., and Sprint Corporation, Petitions for Interim Waiver of Sections 64.604(b)(3) and 64.604(a)(3)(ii). Action by: Deputy Chief, Consumer and Governmental Affairs Bureau. Adopted: 8/24/16 by Order. (CG Docket No. 03-123) (DA 16-963).
Order: Word || PDF

6/30/16
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program. Action by: Chief, Consumer and Governmental Affairs Bureau. Adopted: 6/30/16 by Order. (CG Docket Nos. 03-123 and 10-51) (DA 16-750).
Order: Word || PDF

6/20/16
Reminder to States and Interstate Telecommunications Relay Services Providers that the Annual Summary of Consumer Complaints is due by July 1, 2016; Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs. (CG Docket No. 03-123) (DA 16-702).
Public Notice: Word || PDF

5/9/16
Rolka Loube Associates Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the 2016-17 Fund Year.
(CG Docket Nos. 03-123 and 10-51) (DA 16-518).
Public Notice: Word || PDF

12/18/15
Request for Comment on Petition for Rulemaking Filed by IDT Telecom, Inc., Regarding Interstate Telecommunications Relay Service Fund Contribution.
(CG Docket No. 03-123) (DA 15-1453).
Public Notice: Word || PDF

6/30/15
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program. Action by: Acting Chief, Consumer and Governmental Affairs Bureau.
Adopted: 6/30/15 by Order. (CG Docket Nos. 10-51 and 03-123) (DA 15-774).
Order: Word || PDF

6/9/15
Reminder to States and Interstate Telecommunications Relay Services Providers that the Annual Summary of Consumer Complaints is due by July 1, 2015; Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs.
(CG Docket No. 03-123) (DA 15-671).
Public Notice: Word || PDF

5/20/15
Rolka Loube Associates LLC Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the 2015-2016 Fund Year.
(CG Docket Nos. 10-51 and 03-123) (DA 15-612).
Public Notice: Word || PDF

1/30/15
Speech-to-Speech and Internet Protocol (IP) Speech-to-Speech Telecommunications Relay Services; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Action by: Acting Chief, Consumer and Governmental Affairs Bureau. Adopted 1/30/15 by Order.
(CG Docket Nos. 08-151 and 03-123) (DA 15-141).
Order: Word || PDF

8/22/14
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Waivers of iTRS Mandatory Minimum Standards.
Action by: The Commission. Adopted 8/20/14 by Report and Order, Order, Declaratory Ruling, and Further Notice of Proposed Rulemaking.
(CG Docket No. 03-123) (FCC 14-125).
Erratum: Word || PDF
Report and Order, Order, Declaratory Ruling, and FNPRM: Word || PDF

6/30/14
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program. Action by: Consumer and Governmental Affairs Bureau. Adopted: 6/30/2014 by Order. (CG Docket Nos. 10-51 and 03-123) (DA 14-946).
Erratum: Word || PDF
Order: Word || PDF

6/17/14
Reminder to States and Interstate Telecommunications Relay Services Providers that the Annual Summary of Consumer Complaints is Due July 1, 2014; Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs.
(CG Docket No. 03-123) (DA 14-831).
Public Notice: Word || PDF

5/9/14
Rolka Loube Saltzer Associates Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the 2014-2015 Fund Year. (CG Docket Nos. 03-123 and 10-51) (DA 14-627).
Public Notice: Word || PDF

3/11/14
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Sprint Communications, Inc.; Request for Review of the Decision of the TRS Administrator to Withhold TRS Payments.
Adopted: 03/11/2014 by Order. (CG Docket 03-123) (DA 14-334).
Order: Word || PDF

01/31/14
Technology Transitions; AT&T Petition to Launch a Proceeding Concerning the TDM-to-IP Transition; Connect America Fund; Structure and Practices of the Video Relay Program; Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities; Numbering Policies for Modern Communications. (GN Docket Nos. 13-5 and 12-353; WC Docket Nos. 13-97 and 10-90; CG Docket Nos.10-51 and 03-123 ). Action by: the Commission. Adopted: 01/30/2014 by Order, Report and Order and FNPRM, Report and Order, Order and FNPRM, Proposal for Ongoing Initiative. (FCC No. 14-5).
News Release: Word || PDF
Order, Report and Order and FNPRM, Report and Order, Order and FNPRM, Proposal for Ongoing Initiative: Word || PDF
Chairman Wheeler Statement: Word || PDF
Commissioner Clyburn Statement: Word || PDF
Commissioner Rosenworcel: Word || PDF
Commissioner Pai: Word || PDF
Commissioner O'Rielly: Word || PDF

11/14/13
Request for Comment on Petition filed by AT&T Services, Inc. Regarding the Provision of Muting for Speech-to-Speech Telephone Services.
(CG Docket Nos. 08-15 and 03-123) (DA 13-2191).
Public Notice: Word || PDF

7/19/13
Speech-to-Speech and Internet Protocol (IP) Speech-to-Speech Telecommunications Relay Services; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Amended the telecommunications relay services (TRS) mandatory minimum standards applicable to Speech-to-Speech (STS) relay service. (FCC 13-101) (CG Docket Nos. 08-15 and 03-123).
News Release: Word || PDF
R&O and FNPRM: Word || PDF
Acting Chairwoman Clyburn Statement: Word || PDF
Commissioner Rosenworcel Statement: Word || PDF
Commissioner Pai Statement: Word || PDF

7/8/13
Notice of Certification of State Telecommunications Relay Services (TRS) Programs (DA 13-1530) (CG Docket No. 03-123).
Public Notice: Word || PDF

6/18/13
Reminder to States and Interstate Telecommunications Relay Services Providers that the Annual Summary of Consumer Complaints is due July 1, 2013 (DA 13-1402) (CG Docket No. 03-123). Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs.
Public Notice: Word || PDF

5/17/13
Rolka Loube Saltzer Associates Submits Payment Formulas and Funding Requirement for Interstate Telecommunications Relay Services Fund for the July 2013 Through June 2014 Fund Year (DA 13-1137) (CG Docket Nos. 03-123 and 10-51).
Public Notice: Word || PDF

4/16/13
Pleading Cycle Established for Comment on Applications for Certification for the Provision of Telecommunications Relay Service. (DA No. 13-770). (Dkt No 03-123 ).
Public Notice: Word || PDF

2/22/13
Pleading Cycle Established for Comment on Applications for State Certification for the Provision of Telecommunications Relay Service. DA 13-275. CG Docket No. 03-123.
Public Notice: Word || PDF

7/26/12
Office of the Managing Director Announces Revised Debt Collection Process For Delinquent Contributors to the Universal Service Fund, the Telecommunications Relay Service Fund, and the North American Numbering Plan. DA 12-1192. Docket Numbers 10-191, 06-122, 92-237, 05-196 and 03-123.
Public Notice: Word || PDF

7/25/12
Consumer and Governmental Affairs Bureau Reminds State Telecommunications Relay Service (TRS) Programs to Seek Recertification. Docket No. 03-123. DA 12-1187.
Public Notice: Word || PDF

6/26/12
Telecommunications Relay Services and Speech-to-Speech Services For Individuals With Hearing And Speech Disabilities; Structure and Practices of the Video Relay Service Program. Order adopting per-minute compensation rates to be paid from the Interstate TRS Fund for the 2012-13 Fund Year. CG Docket Numbers 03-123 and 10-51. DA 12-996.
Order: Word || PDF

6/18/12
Reminder To States And Interstate Telecommunications Relay Service Providers That The Annual Summary Of Consumer Complaints Is Due July 2, 2012; Reminder Of Ongoing Obligation To Report Contact Information And Substantive Changes In TRS Program. DA 12-955. CG Docket Number 03-123.
Public Notice: Word || PDF

5/2/12
Rolka Loube Saltzer Associates Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the July 2012 through June 2013 Fund Year. DA 12-696. Docket Numbers 10-51 and 03-123.
Public Notice: Word || PDF

12/15/11
Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. CG Docket Numbers 10-51 and 03-123. FCC 11-184.
FNPRM: Word || PDF

10/7/11
In the Matter of Contributions to the Telecommunications Relay Services Fund. Adopted rules to implement Section 103(b) of the CVAA, requiring interconnected and non-interconnected VoIP providers to participate in and contribute to the TRS Fund. CG Docket No. 11-47. FCC 11-150.
Report and Order: Word || PDF

9/30/11
Amendment of Part 64 of the Commission's Rules Regarding Telecommunications Relay Services and Related Customer Premises Equipment for Persons with Disabilities and Truth-in-Billing Requirements for Common Carriers. Made two non-substantive editorial revisions to Part 64 of the Commission's rules. DA 11-1649.
Order: Word || PDF

6/30/11
Order Adopting 2011-2012 TRS Funding Requirements. Docket Numbers 10-51, 3-123. FCC 11-104.
Order: Word || PDF

6/27/11
Instructions for Transfer of Telecommunications Relay Service Program Records. Provided additional instruction to the National Exchange Carrier Association concerning the transfer of records to Rolka Loube Saltzer Associates, LLC, the new TRS Fund Administrator. Action by: Deputy Managing Director, Office of the Managing Director by LETTER. (DA No. 11-1109).
Letter: PDF

6/27/11
Telecommunications Relay Service Fund Financial Statements and Reports. Set forth in detail the steps to be taken by the National Exchange Carrier Association in producing financial statements concerning the TRS Fund during the transition period. Action by: Managing Director by LETTER. (DA No. 11-1120).
Letter: PDF

6/27/11
Payment for Close-Out Activities of Telecommunications Relay Service Program Administration for the National Exchange Carrier Association. Effective July 1, 2011, the TRS Fund Administrator will change from NECA to Rolka Loube Saltzer Associates, LLC by LETTER. (DA No. 11-1121).
Letter: Word || PDF

6/23/11
Interstate Telecommunications Relay Service (TRS) Fund Administrator Transition - Bank Account Change Over. (DA No. 11-1041).
Public Notice: Word || PDF

6/20/11
Reminder To States And Interstate Telecommunications Relay Service Providers That The Annual Summary Of Consumer Complaints Is Due July 1, 2011; Reminder Of Ongoing Obligation To Report Contact Information And Substantive Changes In TRS Program.
Public Notice: Word || PDF

5/4/11
National Exchange Carrier Association (NECA) Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services (TRS) Fund for the July 2011 Through June 2012 Fund Year. CG Docket No. 03-123. DA 11-826.
Public Notice: Word || PDF

4/6/11
FCC Names New Administrator of Interstate TRS Fund.
News Release: Word || PDF

3/3/11
FCC Proposes to Update Rules Allowing Accessibility to Advanced Communications to 54 Million Consumers With Disabilities.
News Release: Word | PDF
Genachowski Statement: Word || PDF
Copps Statement: Word || PDF

3/3/11
Implementation of the Twenty-First Century Communications and Video Accessibility Act of 2010, Section 103(b), Contributions to the TRS Fund Notice of Proposed Rulemaking Adopted March 2, 2011. CG Docket No. 11-47. FCC 11-38
NPRM: Word || PDF
Erratum issued 3/24/11: Word || PDF

6/28/10
The Commission hereby adopts per-minute compensation rates from the Interstate Telecommunications Relay Services Fund for each form of TRS for the 2010-2011 Fund year.
Order: Word || PDF
Erratum: Word || PDF

6/18/10
Reminder to States and Interstate Telecommunications Relay Service Providers that the Annual Summary of Consumer Complaints is due Wednesday, July 1, 2010; Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in the TRS Program. Docket 03-123; DA 10-1090
Public Notice: Word || PDF

4/30/10
NECA Submits Payment Formula and Fund Size Estimate for the Interstate TRS Fund for the July 2010 Through June 2011 Fund Year.
Public Notice: Word || PDF

6/26/09
In the Matter of Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. TRS Rate Order. Docket Number CG 03-123; DA 09-1451.
Order: Word || PDF

6/26/09
IP-Enabled Services; Implementation of Sections 255 and 251(a)(2) of The Communications Act of 1934, as Enacted by The Telecommunications Act of 1996: Access to Telecommunications Service, Telecommunications Equipment and Customer Premises Equipment by Persons with Disabilities; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; The Use of N11 Codes and Other Abbreviated Dialing Arrangements. CGB finds good cause to extend for one year (until 6/29/10), the current limited waiver of section 64.604(a)(4) of the Commission's rules, to the extent that the rule requires traditional telecommunications relay service (TRS) providers to "automatically and immediately" call an appropriate Public Safety Answering Point (PSAP) when receiving an emergency, 711-dialed call placed over an interconnected VoIP service. Docket Numbers WC 04-36; WT 96-198; CG 03-123 and CC 92-105. DA 09-1461.
Order: Word || PDF

6/12/09
Reminder to States and Interstate Telecommunications Relay Service Providers that the Annual Summary of Consumer Complaints is due Wednesday, July 1, 2009. Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs. (DA 09-1318) CG Docket No. 03-123.
Public Notice: Word || PDF

6/3/09
The Consumer & Governmental Affairs Bureau extends the comment period for issues raised in the Notice of Proposed Rulemaking (NPRM) portion of the Public Notice (PN) and Notice of Proposed Rulemaking (NPRM), released on May 14, 2009.
Order: Word || PDF

5/14/09
In the Public Notice, the FCC seek comment on NECA's proposed compensation rates for the various forms of TRS, as well as the proposed funding requirement and carrier contribution factor, as reflected in the 2009 TRS Rate Filing. In the Notice of Proposed Rulemaking (NPRM), the FCC seek comment on whether, notwithstanding the rate methodology established in the 2007 TRS Rate Methodology Order, we should modify the compensation rates for Video Relay Service (VRS) for the 2009-2010 Fund year. (Docket No. 03-123) (FCC 09-39) Adopted May 12, 20009; Released May 14, 2009.
Public Notice and Notice of Proposed Rulemaking: Word || PDF

4/1/09
IP-ENABLED SERVICES. Extended for 90 days a limited waiver for traditional TRS providers and seeks comment on issues related to 711 calls routed to PSAPs by traditional TRS providers and interconnected VoIP providers. (Docket Numbers 92-105, 96-198 and 03-123) Adopted: 04/01/2009 (DA No. 09-749).
Order: Word || PDF

2/10/09
Telecommunications Relay Service (TRS) Providers Requesting Compensation from the Interstate TRS Fund Must Comply with Standard Rounding Principles in Measuring the Conversation Time of TRS Calls. (DA 09-211, Docket 03-123).
Public Notice: Word || PDF

7/16/08
Notice of Certification of State Telecommunications Relay Service (TRS) Programs. (DA 08-1673).
Public Notice: Word || PDF

7/3/08
Consumer and Governmental Affairs Bureau Clarifies the Transferability of Telecommunications Relay Service (TRS) Provider Certification. (DA 08-1589) (Docket No. 03-123).
Public Notice: Word || PDF

6/24/08
Commission Seeks Comment on Changes in Speech-to-Speech Telecommunications Relay Service Regulations; Tentatively Concludes that Internet Protocol Speech-to-Speech is Compensable from the Interstate TRS Fund.
NPRM: Word | PDF
News Release (6/11/08): Word || PDF
Martin Statement: Word || PDF
Copps Statement: Word || PDF
Adelstein Statement: Word || PDF
Tate Statement: Word || PDF

6/24/08
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Adopted the proposed rates, carrier contribution factor, and Interstate TRS Fund size for July 1, 2008 through June 30, 2009. (Docket No. 03-123) (DA 08-1476).
Order: Word || PDF

5/28/08
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. The FCC issued clarification on contacts between Telecommunications Relay Service (TRS) providers and TRS consumers. (Docket 03-123) (FCC 08-138).
Declaratory Ruling: Word || PDF

5/6/08
Telecommunications Relay Services and Speech-To-Speech Services for Individuals with Hearing and Speech Disabilities. Extended the stay of paragraphs 95 and 96 of the 2007 TRS Cost Recovery Declaratory Ruling until May 28, 2008. (DA 08-1079).
Order: Word || PDF

5/2/08
National Exchange Carrier Association (NECA) Submits the Payment Formula and Fund Size Estimate for the Interstate Telecommunications Relay Services (TRS) Fund for the July 2008 Through June 2009 Fund Year. (DA 08-1055) (CG Docket 03-123).
Public Notice: Word || PDF

4/4/08
IP-Enabled Services; Implementation Of Sections 255 And 251(a)(2) Of The Communications Act Of 1934, As Enacted By The Telecommunications Act Of 1996: Access To Telecommunications Service. Extend and modify the current waivers, as they apply to interconnected VoIP providers and traditional TRS providers. (Docket number(s) 92-105, 96-198, 03-123, 04-36).
Order: Word || PDF

2/7/08
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Request for Stay Pending Judicial Review. The Commission grants a request to stay the effectiveness of paragraphs 95 and 96 of the 2007 TRS Cost Recovery Declaratory Ruling, which restricts TRS providers from using consumer or call databases to contact TRS users. (Docket No. 03-123) (DA No. 08-312).
Order: Word || PDF

1/10/08
Applications for Certification as Certified State Telecommunications Relay Service (TRS) Programs Filed; Pleading Cycle Established for Comment on Applications. Docket No. 03-123; DA No. 08-60.
Public Notice: Word || PDF

12/26/07
Telecommunications Relay Services And Speech-to-Speech Services For Individuals With Hearing And Speech Disabilities.
Order: Word || PDF

11/19/07
Commission Adopts TRS Cost Recovery Methodology Report & Order and Declaratory Ruling on October 26, 2007. (Docket No. CG 03-123, FCC 07-186).
Report and Order: Word || PDF
Martin Statement: Word || PDF
Copps Statement: Word || PDF
Adelstein Statement: Word || PDF
Erratum: Word || PDF

10/9/07
In the Matters of IP-Enabled Services; Access to Telecommunications Service, Telecommunications Equipment and Customer Premises Equipment by Persons with Disabilities; TRS and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; and The Use of N11 Codes and Other Abbreviated Dialing Arrangements. Granted in part and denied in part several petitions for waiver relating to the Commission's recent VoIP TRS Order. Comments sought. (Dockets Number WC 04-36, WT 96-198, CG 03-123, and CC 92-105).
Order: Word || PDF

6/29/07
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. June 2007 Interim Rate Order. (Docket No. 03-123) (DA 07-2904).
Order: Word || PDF

6/22/07
Consumer & Governmental Affairs Bureau Reminds States that Current Telecommunications Relay Service (TRS) Certification will expire on July 26, 2008, and provides a timeline for seeking recertification. (DA 07-2761, Docket No. 03-123).
Public Notice: Word || PDF

Consumer & Governmental Affairs Bureau Reminds States and Interstate Telecommunications Relay Services (TRS) Providers that the Annual Summary of Consumer Complaints is due Monday, July 2, 2007, and that they have an ongoing obligation to report contact information and substantive changes in their TRS Programs. (DA 07-2762, Docket No. 03-123).
Public Notice: Word || PDF

6/15/07
Disability Access Requirements Extended to VOIP Services.
Order: Word | PDF
News Release (5/31/07): Word | PDF
Martin Statement: Word | PDF
Copps Statement: Word | PDF
Adelstein Statement: Word | PDF
Tate Statement: Word | PDF
McDowell Statement: Word | PDF

5/2/07
National Exchange Carrier Association (NECA) Submits the Payment Formula and Fund Size Estimate for the Interstate Telecommunications Relay Services (TRS) Fund for the July 2007 through June 2008 Fund Year. (DA 07-1978) Docket No. 03-123.
Public Notice: Word || PDF

07/25/06
The Consumer & Governmental Affairs Bureau Reminds State Telecommunications Relay Service (TRS) Programs and Interstate TRS Providers of Their Obligations Regarding Contact Information and Substantive Changes in Their TRS Program. CG Docket No. 03-123 (DA 06-1506).
Public Notice: Word || PDF

07/20/06
FCC seek comment on a broad range of issues concerning the compensation of providers of telecommunications relay services from the Interstate TRS Fund for their costs of providing TRS. (Dkt No. 03-123) (FCC 06-106).
Further Notice of Proposed Rulemaking: Word || PDF
News Release (7/13/06): Word || PDF
Martin Statement: Word || PDF
Copps Statement: Word || PDF
Adelstein Statement: Word || PDF
Tate Statement: Word || PDF
McDowell Statement: Word || PDF

07/12/06
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Order on Reconsideration addressing petitions for reconsideration filed in response to the 2004 TRS Report and Order regarding TRS/VRS compensation. (FCC 06-87).
Order on Reconsideration: Word || PDF
Copps Statement: Word || PDF
Adelstein Statement: Word || PDF

05/31/06
Consumer & Governmental Affairs Bureau Reminds States and Telecommunications Relay Services (TRS) Providers that the Annual Summary of Consumer Complaints Concerning TRS is due Monday, July 3, 2006. (DA 06-1175) Docket #03-123.
Public Notice: Word || PDF

05/25/06
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Reconsideration of the merits of Telco Group, Inc.'s petition. (DA 06-1100).
Declaratory Ruling on Reconsideration: Word || PDF

05/16/06
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Denied the Petition for Declaratory Ruling filed by Telco Group, Inc. requesting that the Commission either exclude international revenues from the end-user revenue base used to calculate payments due to the Interstate TRS Fund. (Dkt No. 03-123).
Declaratory Ruling: Word || PDF

05/12/06
National Exchange Carrier Association (NECA) Submits the Payment Formula and Fund Size Estimate for Interstate Telecommunications Relay Services (TRS) Fund for the July 2006 Through June 2007 Fund Year. CG Docket No. 03-123.
Public Notice: Word || PDF

05/02/06
National Exchange Carrier Association (NECA) Submits the Payment Formula and Fund Size Estimate for Interstate Telecommunications Relay Services (TRS) Fund for the July 2006 Through June 2007 Fund Year. (CG Docket No. 03-123).
Public Notice: Word || PDF

03/01/06
Telecommunications Relay Services (TRS) Recordkeeping and Reporting Requirements Approved by the Office of Management and Budget. (DA 06-492) (Docket No. 03-123).
Public Notice: Word || PDF

See TRS History Docket for all TRS documents.

Updated: 
Thursday, July 16, 2020