When traveling internationally, remember that your mobile phone and other personal communications devices transmit and store your personal information, which is as valuable as the contents of your suitcase, possibly moreso.
Before you go
Take proactive steps to secure your devices and your personally identifiable information before you travel. Leave at home any electronic equipment you don’t need during your travel, and if you take it, protect it. Be sure you:
- Back up your electronic files
- Remove sensitive data
- Install strong passwords
- Ensure antivirus software is up-to-date
Be vigilant about where and how you use your devices, and don’t be lulled into a false sense of security. Make sure you:
- Keep your devices secure in airports, hotels and restaurants, etc.
- Be aware of your surroundings and take care that nobody is trying to steal information from you by looking at your device screen when you use it.
- Consider using a privacy screen on your laptop.
Be cautious while using public Wi-Fi
Some threats – device theft, for example – are obvious, but others will be invisible, such as data thieves trying to pick off passwords to compromise your personally identifiable information or access your accounts. You may be especially vulnerable in locations with public Wi-Fi, including internet cafes, coffee shops, book stores, travel agencies, clinics, libraries, airports and hotels. Some helpful tips:
- Don’t use the same passwords or PIN numbers abroad that you use in the United States.
- DO NOT use the public Wi-Fi to make online purchases or access bank accounts.
- When logging into any public network, shut off your phone's auto-join function.
- While using a pubic Wi-Fi network, periodically adjust your phone settings to forget the network, then log back in again.
- Try purposely logging onto the public Wi-Fi using the wrong password. If you can get on anyway, that's a sign that someone is monitoring you and you're not secure.
- Avoid using public equipment – such as phones, computers and fax machines – and for sensitive communication.
Upon return home
Electronics and devices used or obtained abroad can be compromised. Your mobile phone and other electronic devices may be vulnerable to malware if you connect with local networks abroad. Update your security software and change your passwords on all devices on your return home.
For more tips, check the Department of Homeland Security, Computer Emergency Readiness Team webpage: http://www.us-cert.gov/cas/tips
Laws and policies regarding online security and privacy differ in other countries. While in a foreign country, you are subject to local laws. The State Department website has travel safety information for every country in the world: http://travel.state.gov/content/passports/english/country.html
Consumer Help Center
For more information on consumer issues, visit the FCC’s Consumer Help Center at www.fcc.gov/consumers.
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