In 2003, the Commission adopted 911 emergency calling requirements for Mobile Satellite Service (MSS) carriers. Specifically, in a Report and Order and Second Further Notice of Proposed Rulemaking released in 2003 (“E911 Scope Report and Order”), the Commission concluded that MSS carriers providing real-time, two-way, switched voice service that is interconnected with the public switched network must establish call centers to which all subscriber emergency calls are routed and then forwarded to an appropriate public safety answering point (PSAP). MSS carriers must ensure that callers access call centers by dialing “911,” that call centers ascertain the caller’s phone number and location, and that call centers transfer or forward the call to an appropriate PSAP. MSS carriers must provide 911 emergency call center service by February 11, 2005.
On August 25, 2004, the Commission adopted rules requiring that MSS carriers subject to the emergency call center rule submit two reports in connection with the implementation and operation of their emergency call centers. The first report, a one-time filing due October 12, 2004, is a pre-implementation status report concerning each carrier’s respective plans to deploy emergency call centers by the February 11, 2005 deadline. The second report that MSS carriers must file concerns call center traffic data and must be filed on an annual basis. The first such report is due October 15, 2005.
This page provides links to relevant Orders, Public Notices, and MSS carrier reports.
911 Call Center Reports -- Electronic Filing Procedures
Comment : In this Public Notice, the International Bureau announces the procedures that Mobile Satellite Service carriers must follow when filing call center pre-implementation reports electronically. Reports are due by October 12, 2004.
E911 Call Center Reporting Requirement Report & Order
Comment : In this Second Report and Order, we adopt record keeping and reporting requirements in connection with implementation of the mobile satellite service 911 emergency call center rule.
Revision of the Commission's Rules to Ensure Compatibility With Enhanced 911 Emergency Calling Systems; Amendment of Parts 2 and 25 to Implement the Global Mobile Personal Communications by Satellite (GMPCS) Memorandum of Understanding and Arrangements
- Mobile Satellite Service Carrier Reports