Sep
10
2021

Consumer Advisory Committee Meeting

10:30 am – 1:30 pm EDT

At this meeting, the Committee received briefings from FCC staff on recent Commission activities and discussed upcoming developments of interest to consumers. The Committee held this meeting remotely at www.fcc.gov/live.

Agenda:

I.    WELCOME AND INTRODUCTIONS (10:30 am)

A.  Welcome from Commission Leadership

Patrick Webre, Bureau Chief, CGB

Acting Chairwoman Jessica Rosenworcel

Commissioner Brendan Carr

Commissioner Geoffrey Starks

B.   Roll Call and Member Introductions

Steve Pociask, Chair, Consumer Advisory Committee

C.  Overview of Panels and Topics

Steve Pociask, Chair, and Debra Berlyn, Vice Chair, Consumer Advisory Committee

Scott Marshall, Designated Federal Officer (DFO), and Greg Haledjian, Deputy DFO

II.  FEDERAL ADVISORY COMMITTEE ACT RULES AND RECORDS RETENTION REQUIREMENTS (11:15 am)

Paula Silberthau, Attorney Advisor, OGC

Toni McGowan, FCC Records Officer

III. FCC STAFF PANEL #1:  FCC RESPONSE TO THE COVID-19 PANDEMIC (11:30 am)

A.  Emergency Broadband Benefit (EBB) Program

Eric Wu, Attorney Advisor, WCB/Telecommunications Access Policy Division (TAPD)

B.   Emergency Connectivity Fund (ECF) Program for Students, Schools, and Libraries

Molly M. O’Conor, Attorney Advisor, WCB/TAPD

      C.  COVID-19 Telehealth Program

Jennifer Best Vickers, Attorney Advisor, WCB, COVID-19 Telehealth Team

David K. Ahern, Ph.D., Senior Advisor, OGC, Connect2HealthFCC Task Force

D.  Outreach to Consumers and Providers

Lyle Ishida, Division Chief, CGB/Consumer Affairs & Outreach Division

Michael Snyder, Deputy Division Chief, CGB/Web & Print Publishing Division

IV. LUNCH BREAK (12:10 pm)

V.  FCC STAFF PANEL #2:  PROTECTING CONSUMERS FROM UNWANTED ROBOCALLS AND SCAMS (12:30 pm)

A.  Robocall Enforcement

Daniel Stepanicich, Attorney Advisor, EB/Telecommunications Consumers Division

B.   Call Blocking Proceedings

Jerusha Burnett, Attorney Advisor, CGB/Consumer Policy Division

C.  STIR/SHAKEN

Alexander Hobbs, Attorney Advisor, WCB/Competition Policy Division

DCurrent Scam and Complaint Trends

Ed Bartholme, Associate Bureau Chief, CGB

E.  Consumer Outreach and Education

Ed Bartholme, Associate Bureau Chief, CGB

VI. QUESTIONS FROM THE PUBLIC AND PREVIEW OF FUTURE CAC MEETINGS AND ACTIVITIES (1:20 pm)

Steve Pociask and Debra Berlyn, Moderators

Scott Marshall and Greg Haledjian, Moderators/Presenters

VII. ADJOURNMENT

Related Materials

Contact

Scott Marshall
Designated Federal Officer
202-418-2809 (voice or relay)
scott.marshall@fcc.gov