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The Enforcement Bureau's Spectrum Enforcement Division handles complaints relating to the importation and marketing of radio frequency devices in violation of the equipment authorization and technical requirements set forth in Part 2 and other sections of the FCC Rules.

Complaints alleging violations of the equipment marketing requirements should be filed with the FCC's Consumer Center at https://consumercomplaints.fcc.gov/hc/en-us.

Complaints should include as much of the following information as possible:

  1. A detailed description of the equipment, including the model number and FCC ID number, if any;
  2. The name, address and any known websites of the company manufacturing or marketing the equipment;
  3. A detailed statement as to the alleged violation, including the provisions of the Communications Act, Commission rule or order believed to have been violated;
  4. Documentation supporting the alleged violation, including pictures of sides of packaging and device (side, top and bottom) and website screenshots.

 

Bureau/Office: