IP Relay Fraud

Business owners and operators who do conduct transactions by phone should be aware that the FCC has received reports of scammers using IP-based telec...

Payphone Relay Service

The Federal Communications Commission (FCC) requires Telecommunications Relay Service (TRS) providers to be able to handle all calls normally carried...

Careless Dialing Could Cost You Money

Be careful when placing collect or other operator-assisted calls. You or the party you’re calling may end up paying more than expected due to a sch...

Text to 911: What You Need To Know

Text-to-911 is the ability to send a text message to reach 911 emergency call takers from your mobile phone or device. However, because voic...

Personal Radio Services

Personal radio services are short-range, low-power radio communications using devices that operate much like walkie-talkies. Personal radio services ...

Protect Your Smart Device

The high resale value of smartphones – along with the personal information contained on such devices – make them a prime target for criminals and...

TracFone Phone Unlocking Program

Millions of consumers use pre-paid cellphones through TracFone and its brands. For several years, TracFone sold only phones locked into its service, d...