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Consumer & Governmental Affairs Bureau

Inside the Bureau

  • Open Internet
    An Open Internet means consumers can go where they want, when they want. This principle is often referred to as Net Neutrality. It means innovators can develop products and...
  • Protect Your Smart Device
    The theft of wireless devices, particularly smartphones, is sharply on the rise across the country, according to many published reports. The high resale value of these high-tech...
  • Caller ID and Spoofing
    Caller Identification, or "Caller ID," allows you to identify a caller before you answer your telephone. A caller's number and/or name are displayed - on your phone or an external...
  • Robocalls
    Robocalls are unsolicited prerecorded telemarketing calls to landline home telephones, and all autodialed or prerecorded calls or text messages to wireless numbers, emergency...

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