Broadband and Internet

• Bundled Services and Billing | (PDF)
• Broadband Speed Guide
• Captioning of Internet Video Programming | (PDF)
• Children's Internet Protection Act (CIPA) | (PDF)
• Connect America Fund Phase II FAQs | (PDF)
• FAQs on E-Rate Program for Schools and Libraries
• Getting Broadband | (PDF)
• Household Broadband Guide
• Internet Protocol (IP) Relay Service | (PDF)
• Internet Protocol Version 6: IPv6 for Consumers | (PDF)
• IP Captioned Telephone Service | (PDF)
• International Modem Dialing Scams | (PDF)
• Protecting Children from Objectionable Content on Wireless Devices | (PDF)
• Spam: Unwanted Text Messages and Email | (PDF)
• Ten-Digit Numbering and Emergency Call Handling Procedures for Internet-Based Telecommunications Relay Services | (PDF)
• Ten-Digit Numbering and 911 Calls for Internet-Based TRS | (PDF)
• Ten-Digit Numbering Requirements for VRS and IP Relay FAQ | (PDF)
• Tips for Secure Web Navigation and Transactions | (PDF)
• Use of Toll-Free Numbers for Video and IP Relay Service | (PDF)
• Voice Over Internet Protocol (VoIP) | (PDF)
• VoIP and 911 Service | (PDF)
• Wireless Connections and Bluetooth Security Tips | (PDF)