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TRS Points of Contact for Complaints

Following, listed alphabetically by state or territory, is Telecommunications Relay Services Point of Contact information for any complaints, grievances, inquiries and suggestions pursuant to 47 C.F.R. section 64.604(c)(2).


NA indicates Not Available yet. Please contact the FCC's Consumer & Governmental Affairs Bureau's Disability Rights Office via e-mail TRS_POC@fcc.gov for assistance if you encounter problems with contact information. For contact information for providers go to Relay Services Providers.



  • ALABAMA
    Judy McLean
    PO Box 304260
    Montgomery, AL 36130
    Telephone numbers: 334-242-5025; Fax 334-242-5209
    E-mail: Judy.Mclean@psc.alabama.gov
    TRS Provider: Sprint

  • ALASKA
    Rodney Crum, Chief, Consumer Protection and Information Section
    Regulatory Commission of Alaska
    701 West 8th Avenue, Suite 300
    Anchorage, AK 99501
    Telephone numbers: 907-276-6222; TTY 907-276-4533; Fax 907-276-0160
    Tollfree (within Alaska) 1-800-390-2782
    E-mail: cp_mail@rca.state.ak.us
    Website http://www.state.ak.us/rca/cp.htm
    TRS Provider: CSD of Alaska

  • AMERICAN SAMOA
    NA

  • ARIZONA
    Sherri Collins, Executive Director
    Arizona Commission for the Deaf and the Hard of Hearing
    100 North 15th Avenue, Suite 104, Phoenix, AZ 85007
    Telephone numbers: Voice 602-542-3383; TTY 602-364-0990; Fax 602-542-3380
    E-mail info@acdhh.az.gov
    Or
    Todd M. Bader (Interim)
    National Marketing Manager
    Sprint
    5710 West Chandler Blvd.,
    Suite 190
    Chandler, AZ 85226
    Service Provider: Sprint

  • ARKANSAS
    Nathan Burleson, Relay Program Manager
    900 S. Shackleford Rd., Suite 300
    Little Rock, AR 72211

    Following, listed alphabetically by state or territory, is Telecommunications Relay Services Point of Contact information for any complaints, grievances, inquiries and suggestions pursuant to 47 C.F.R. section 64.604(c)(2).


    NA indicates Not Available yet. Please contact the FCC's Consumer & Governmental Affairs Bureau's Disability Rights Office via e-mail TRS_POC@fcc.gov for assistance if you encounter problems with contact information. For contact information for providers go to Relay Services Providers.



    • ALABAMA
      Judy McLean
      PO Box 304260
      Montgomery, AL 36130
      Telephone numbers: 334-242-5025; Fax 334-242-5209
      E-mail: Judy.Mclean@psc.alabama.gov
      TRS Provider: Sprint

    • ALASKA
      Rodney Crum, Chief, Consumer Protection and Information Section
      Regulatory Commission of Alaska
      701 West 8th Avenue, Suite 300
      Anchorage, AK 99501
      Telephone numbers: 907-276-6222; TTY 907-276-4533; Fax 907-276-0160
      Tollfree (within Alaska) 1-800-390-2782
      E-mail: cp_mail@rca.state.ak.us
      Website http://www.state.ak.us/rca/cp.htm
      TRS Provider: CSD of Alaska

    • AMERICAN SAMOA
      NA

    • ARIZONA
      Sherri Collins, Executive Director
      Arizona Commission for the Deaf and the Hard of Hearing
      100 North 15th Avenue, Suite 104, Phoenix, AZ 85007
      Telephone numbers: Voice 602-542-3383; TTY 602-364-0990; Fax 602-542-3380
      E-mail info@acdhh.az.gov
      Or
      Todd M. Bader (Interim)
      National Marketing Manager
      Sprint
      5710 West Chandler Blvd.,
      Suite 190
      Chandler, AZ 85226
      Service Provider: Sprint

    • ARKANSAS
      Nathan Burleson, Relay Program Manager
      900 S. Shackleford Rd., Suite 300
      Little Rock, AR 72211
      Voice: 501-221-1285
      Videophone: 501-246-8227
      TTY: 501-221-3279
      E-mail nathan.burleson@sprint.com
      Steve Riggs, Attorney for the Board
      E-mail sriggs@ddh-ar.com
      TRS Provider: Sprint

    • CALIFORNIA
      Linda Gustafson, Supervisor, Public Programs
      Telecommunications Division
      California Public Utilities Commission
      505 Van Ness Avenue, Third Floor
      San Francisco, CA 94102
      Telephone numbers: 415-703-1801 (Voice) 415-703-4405 (Fax)
      E-mail : llg@cpuc.ca.gov
      Or
      Deaf And Disabled Telecommunications Program (DDTP)
      1333 Broadway, Suite 500, Oakland, CA 94612
      Telephone numbers: Toll free Voice/TTY: 800-867-4323; Fax 510-302-1131
      E-mail: consumeraffairs@ddtp.org
      TRS Providers: I. AT&T Relay; II. Hamilton Relay

    • COLORADO
      Holly Bise, State Relay Administrator
      Public Utilities Commission
      1560 Broadway, Suite 250
      Denver, CO 80202
      Phone: 303-894-2024; TTY: 303-894-2512; Fax: 303-894-2065
      Video Phone: 720-583-8979
      E-mail Holly.Bise@state.co.us
      Website: http://www.dora.state.co.us/puc/telecom/relay_colorado.htm
      TRS Provider: AT&T Relay

    • CONNECTICUT
      Michelle Sangster, Account Manager
      34 Jerome Avenue #220
      Bloomfield, CT 06002
      Relay Connecticut/Sprint Relay
      Telephone numbers: Voice/CapTel: 860-243-0351; Fax 860-242-7989
      Sprint Relay Call Now Number: 860-756-5685
      E-mail Michelle.Sangster@sprint.com
      TRS Provider: Relay Connecticut/Sprint Relay

    • DELAWARE
      Verizon Delaware in contract with Sprint Relay
      Angie Officer - Senior Program Manager/Customer Relations Manager
      Sprint Relay/Delaware Relay
      12524 Sunrise Valley Drive
      Reston, VA 20196
      Voice: (703) 592-4906/Fax: (866) 486-7858
      Email: angela.officer@sprint.com
      And
      Shari Smith - Director, State Public Policy
      Verizon Delaware, LLC
      901 Tatnall Street, 2nd Floor
      Wilmington, DE 19801
      Voice: (302) 576-5312/Fax: (302) 777-0491
      Email: shari.e.smith@verizon.com
      And
      For Postal Mail
      Sprint Relay
      P.O. Box 29230
      Shawnee Mission, KS 66201-9230
      Email: sprint.trscustserv@sprint.com
      Website: www.delawarerelay.com
      Provider: Sprint Relay

    • DISTRICT OF COLUMBIA
      Susan Nelson, Director, Office of Consumer Services, Public Service Commission of the District of Columbia
      1333 H Street, NW, West Tower, 9th Floor, Washington, DC 20005
      Telephone numbers: 202-626-9169; Fax 202-393-1389 or 202-626-9210
      E-mail susan.nelson3@dc.gov; Website: www.dcpsc.org
      Mail to Office of Consumer Services, Public Service Commission of the District of Columbia
      1333 H Street NW, 2nd Floor, Washington, DC 20005
      TRS Provider: Hamilton Relay

    • Federal Relay (FED)
      U.S. General Services Administration
      Patricia Stevens, Federal Relay Program Manager
      Willow Wood Plaza, 10304 Eaton Place, Fairfax, 22030
      Telephone numbers: (703) 306-6308 (Voice); (703) 306-6920 (Fax)
      E-mail: patricia.stevens@gsa.gov
      Access Numbers:
      TTY: 800.877.8339
      Voice: 866.377.8642 (866.FRS.VOICE)
      VCO: 877.877.6280
      Speech-to-Speech: 877.877.8982
      Spanish: 800.845.6136 (Voice/TTY/ASCII)
      TeleBraille: 866.893.8340
      International Inbound number: 605.331.4923
      Federal Video Relay Service Voice Number: 866.448.2503 (give name of agency you calling to or from then the IP address or extension number)
      Federal Relay Customer Service: 800.877.0996 (Voice/TTY/ASCII/Spanish)
      Federal Relay Website: www.federalrelay.us
      www.fedvrs.us – Federal Video Relay Service
      www.federalip.us – Federal IP Relay
      www.federalrcc.us – Federal Relay Conference Captioning
      www.federalcaptel.us – Federal CapTel
      www.federaltty.us – Federal Relay On-Line TTY Directory
      TRS Provider: Sprint Relay

    • FLORIDA
      Office of Telecommunications, Florida Public Service Commission
      2540 Shumard Oak Boulevard, Tallahassee, Florida 32999-0850
      Telephone numbers: 850-413-6600; Complaint Line (Voice): 800-342-3552
      Florida Relay Service: TDD ASCII 800-955-1339; TDD Baudot 800-955-8771; Voice 800-955-8770;
      Customer Service 800-855-2881; Spanish Service 800-855-2885; Toll Free Fax: 800-511-0809
      E-mail contact@psc.state.fl.us
      Web Page Address: www.floridapsc.com
      Correspondence: Office of Telecommunications, Florida Public Service Commission
      2540 Shumard Oak Boulevard, Tallahassee, FL 32999-0850
      Contact Telephone numbers:
      TRS Provider: Sprint

    • GEORGIA
      Mr. Michael Russell, Utilities Analyst
      Utilities Division, Georgia Public Service Commission
      244 Washington Street, Atlanta, GA 30334
      Tel (voice) 404-656-0995; FAX 404-656-2341;
      E-mail: MIKERU@psc.state.ga.us
      Web site http://www.psc.state.ga.us
      TRS Provider: Hamilton Relay

    • GUAM
      NA

    • HAWAII
      Brooke Kane
      Public Utilities Commission, State of Hawaii
      465 South King Street, #103
      Honolulu, HI 96813
      Telephone number: (808)586-2020; TTY NA
      Fax number: 808-586-2066
      E-mail: Hawaii.PUC@hawaii.gov
      TRS Provider:  Sprint

    • IDAHO
      Idaho TRS
      Bob Dunbar, Administrator
      2545 North Waggle Place, Meridian, ID 83642
      Telephone numbers: 208-846-8371; Fax 208-846-8371
      E-mail bdunbar2@mindspring.com
      TRS Provider: Hamilton Telecommunications

    • ILLINOIS
      Patty Kress
      Illinois Telecommunications Access Corporation
      3001 Montvale Drive, Suite D, Springfield, IL 62701.
      Voice/TTY (in-state) 800-841-6167; Voice/TTY 217-698-4170;
      Fax 217-698-0942
      E-mail pabren@aol.com
      TRS Provider: Sprint

    • INDIANA
      Virginia Barr, Director of Operations,
      Indiana Telephone Relay Access Corporation (InTRAC)
      7702 Woodland Drive, Suite 250
      Indianapolis, IN 46278
      Telephone numbers: 317-334-1413 V/TTY; Fax 317-334-1432
      E-mail Ginny.barr@relayindiana.com
      TRS Provider: Sprint Relay

    • IOWA
      Joni Nicoll, Project Manager, Iowa Relay
      Iowa Utilities Board
      1375 E. Court
      Des Moines, IA 50319-0069
      Tel 515-725-7340 (voice); TTY users, dial 711 to call through Relay Iowa; Fax 515-725-7398
      E-mail Joni.Nicoll@iub.iowa.gov
      TRS Provider: Hamilton Relay

    • KANSAS
      Joyce Hightower
      Kansas Relay Service, Inc.
      4848 SW 21st Street, Suite 201, Topeka, KS 66604-4415
      Tel numbers: Voice 785-234-0307; TTY 785-234-0207; Fax 785-234-2304
      E-mail: jhightower@kstelecom.com
      Correspondence: Address above
      TRS Provider: Hamilton Relay
      Kansas Relay Center Customer Service:
      9107 Bluebonnet Centre Blvd.
      Baton Rouge, LA 70809
      Voice/TTY: 866.735.2957
      Fax: 225.293.3583
      E-mail: ksrelay@hamiltonrelay.com

    • KENTUCKY
      Virginia Smith, Kentucky Public Service Commission
      211 Sower Boulevard, P. O. Box 615, Frankfort, KY 40602
      Telephone numbers: (502) 564-3940 v/trs or Tollfree (800) 772-4636; Fax: (502) 564-3460
      E-mail: vlsmith@ky.gov
      For consumer information regarding intrastate TRS contact:
      Jim Stevens, Kentucky Public Service Commission
      211 Sower Boulevard, P. O. Box 615, Frankfort, KY 40602
      Telephone numbers: (502) 564-3940;Fax (502) 564-1582
      E-Mail: wjstevens@ky.gov
      TRS Provider: Sprint

    • LOUISIANA
      Bonnie Eades, President
      Relay Administration Board
      365 Canal Street, Suite 3000
      New Orleans, LA 70130
      Tel: (504) 528-2090
      TRS Provider: Hamilton Relay

    • MAINE
      Joel Shifman, Maine Public Utilities Commission
      18 State House Station, Augusta ME 04333-0018
      Tel 207-287-3831
      E-mail: joel@maine.gov
      TRS Provider: Hamilton

    • MARIANAS ISLANDS
      NA
      TRS Provider: NA

    • MARYLAND
      Brenda Kelly-Frey, Director
      Telecommunications Access of Maryland
      Maryland Department of Information Technology
      301 West Preston Street, Suite 1008a, Baltimore, MD 21201
      Telephone numbers: Voice/TTY 800-552-7724; Fax 410-767-4276; VP: 866-475-4899 or 866-348-7705
      E-Mail Brenda.Kelly-Frey@doit.state.md.us
      Correspondence To: Brenda Kelly-Frey, Director, Maryland Department of Information Technology, Telecommunications Access of Maryland, 301 West Preston Street, Suite 1008A, Baltimore, MD 21201
      TRS Provider: Hamilton Relay; Captioned Telephone (CapTel): Hamilton Relay

    • MASSACHUSETTS
      Consumer Division
      Massachusetts Department of Telecommunications and Cable
      1000 Washington Street, Suite 820
      Boston, MA 02118-6500
      Phone: 617-305-3531 and 800-392-6066
      Fax: 617-478-2591
      TRS Provider: Hamilton Relay

    • MICHIGAN
      Patti Witte, Michigan Public Service Commission
      7019 W. Saginaw Highway, 1st Floor
      Lansing, MI 48917
      Tel 517-284-8204; Fax 517-284-8200
      E-mail wittep@michigan.gov
      TRS Provider: Hamilton Relay

    • MINNESOTA
      Rochelle Garrow, TAM Administrator
      Minnesota Department of Commerce
      85 Seventh Place East, Suite 600
      St. Paul, MN 55101-3165
      Telephone numbers: 651-539-1878/800-657-3599 (voice); Fax: 651-539-1549
      E-mail mn.relay@state.mn.us
      Web Site: www.mnrelay.org
      TRS Provider: Communication Service for the Deaf (CSD)

    • MISSISSIPPI
      Brian U. Ray, Executive Secretary, Mississippi Public Service Commission
      PO Box 1174, Jackson, MS 39215-1174
      Tel: 601-961-5434; Fax 601-961-6429
      E-mail brian.ray@psc.state.ms.us
      Other Contact: Randy Tew, Director, Communications, Mississippi Public Utilities Staff
      Tel 601-961-5489; Fax 601-961-5804
      Website www.psc.state.ms.us
      TRS Provider: Sprint Relay

    • MISSOURI
      John Van Eschen, Missouri Public Service Commission
      P.O. Box 360, Jefferson City, MO 65102
      Telephone numbers: 573-751-5525; TTY 573-522-9061; Fax 573-751-1847
      E-mail john.vaneschen@psc.mo.gov
      TRS Provider: Sprint Relay

    • MONTANA
      Montana Telecommunications Access Program,
      Connie Phelps, Executive Director
      111 North Last Chance Gulch, P.O. Box 4210
      Helena, Montana 59604
      E-mail: cphelps@mt.gov
      Susan Sperry, Outreach Coordinator
      E-mail: ssperry@mt.gov
      Telephone Numbers: Voice/TTY: 800-833-8503; Videophone: 406-204-0122; Fax: 406-444-5999
      TRS Provider: Hamilton Relay

    • NATIVE AMERICAN or TRIBAL NATIONS
      NA
      Native Indians/Tribal Nations are authorized users of Federal Relay. Please use the Federal Relay information above.

    • NEBRASKA
      Steven G. Stovall, Staff Accountant/TRS Administrator
      Nebraska Public Service Commission
      300 The Atrium, 1200 N Street, P.O. Box 94927
      Lincoln, NE 68509-4927
      Telephone numbers: Voice/TTY 402-471-3101; Voice 402-471-0225
      TTY 402-471-0213; In-state toll free Voice/TTY 800-526-0017; Fax: 402-471-0254
      E-mail steve.stovall@nebraska.gov
      Website: http://www.psc.nebraska.gov
      TRS Provider: Sprint

    • NEVADA
      Julie Balderson, M.A.
      Social Services Program Specialist II
      Deaf and Hard of Hearing Services & Relay
      Aging and Disability Services Division
      3416 Goni Road, Bldg. D-132
      Carson City, NV 89706
      Telephone numbers:
      775-687-0519 - Voice
      775-400-1452 - Video Phone
      775-687-0756 - Fax
      TTY users please dial 7-1-1 for Relay
      E-mail jabalderson@adsd.nv.gov
      Website: www.relaynevada.com
      TRS Provider: Hamilton Relay

    • NEW HAMPSHIRE
      Amanda Noonan, Director, Consumer Affairs Division
      New Hampshire Public Utilities Commission
      21 South Fruit Street, Suite 10
      Concord, NH 03301
      Telephone numbers: Tollfree 800-852-3793; Tel 603-271-2431; Fax 603-271-3878
      E-mail amanda.noonan@puc.nh.gov
      TRS Provider: Sprint Relay

    • NEW JERSEY
      Patricia Campbell, Administrative Analyst, Division of Telecommunications
      New Jersey Board of Public Utilities
      44 South Clinton Avenue
      Trenton, NJ 08625
      Telephone Number: 609-633-9702
      OR
      John DeLuca, Bureau Chief, Engineering and Rates, Division of Telecommunications
      New Jersey Board of Public Utilities
      44 South Clinton Avenue
      Trenton, NJ 08625
      Telephone Number: 609-633-9725
      TRS Provider: Sprint

    • NEW MEXICO
      Sam V. Martinez, III
      Interim Director of Telecommunications and Technical Assistance Program
      New Mexico Commission for Deaf and Hard of Hearing
      2500 Louisiana NE, Suite 400, Albuquerque, NM 87110
      Telephone numbers: Voice: 505-383-6537; Mobile: 505-795-0299; VP: 505-814-7479; Fax: 505-881-8831
      E-mail sam.martinez@state.nm.us
      Website: www.cdhh.state.nm.us
      TRS Provider: Hamilton Relay

    • NEW YORK
      Leonard Silverstein
      NYS Department of Public Service
      Three Empire State Plaza
      Albany, NY 12223-1350
      Telephone Numbers: Voice: 518-474-1788; TTY: 800-662-1220
      E-mail: leonard_silverstein@dps.state.ny.us
      TRS Provider: Sprint Relay

    • NORTH CAROLINA
      Mark Whisenant, Telecommunications Relay Service Administrator,
      Department of Health and Human Services, Division of Services for the Deaf and Hard of Hearing, 319 Chapanoke Rd, Suite 108, Raleigh, NC 27603
      Tel 919-773-2991 or Tollfree 800-999-5737; Fax 919-773-2993; TTY 919-773-2974
      E-mail Mark.Whisenant@dhhs.nc.gov
      TRS Provider: Sprint Relay

    • NORTH DAKOTA
      Roxy Ennen
      State of North Dakota, Information Technology Department
      600 East Boulevard Avenue, Bismarck, ND 58505-0100
      Tel: 701-328-2300; Fax 701-328-3000
      E-mail rennen@nd.gov
      TRS Provider: Sprint

    • NORTHERN MARIANAS ISLANDS
      NA

    • OHIO
      Elizabeth Blackmer
      Public Utilities Commission of Ohio
      180 E. Broad Street, Columbus, Ohio 43215
      E-mail: beth.blackmer@puc.state.oh.us
      Web Address: www.PUCO.ohio.gov
      Telephone numbers: Voice: 614-466-4054; Fax: 614-752-8351
      TRS Provider: Sprint Relay

    • OKLAHOMA
      Bob Stafford, Project Manager, Consumer Services Division
      Oklahoma Corporation Commission, PO Box 52000-2000, Oklahoma City, OK 73152-2000
      [300 Jim Thorpe Building, Oklahoma City, OK 73152]
      Tel 405-521-4018; TTY 405-521-3513; Fax 405-521-2087
      Utility Complaints Hotline 800-522-8154
      TRS Provider: Sprint Relay

    • OREGON
      Jon Cray, RSPF Manager
      Oregon Public Utility Commission
      P.O. Box 2148
      550 Capitol Street NE, STE 215
      Salem, Oregon 97308-2148
      Telephone numbers: TTY 503-373-1413; Toll free TTY 800-648-3458 (In state only)
      Tollfree Voice Tel 800-848-4442 (In state only); Fax 503-378-6047; Voice 503-373-1400
      E-mail: jon.cray@state.or.us
      TRS Provider: Sprint Relay

    • PENNSYLVANIA
      Pennsylvania Public Utility Commission
      Bureau of Consumer Services
      PO Box 3265, Harrisburg, PA 17105-3265
      Toll free Telephone number: 800-692-7380; Fax: 717-783-5659
      General Complaints Telephone number: 800-692-7380
      Website http://www.puc.state.pa.us/
      Traditional & STS TRS Provider: Hamilton Relay
      CTS administrator Hamilton Telecommunications

    • PUERTO RICO
      Telecommunications Regulatory Board of Puerto Rico
      Attn: Mr. Roberto Miranda
      500 Ave. Roberto H. Todd
      (Pda 18 - Santurce)
      San Juan, PR 00907-3941
      Telephone Number: 787-756-0804, Fax: 787-999-6126
      E-mail: rmiranda@jrtpr.pr.gov
      TRS Provider: Sprint
      -OR-
      Sprint Relay
      Attn: Missy Whatmough McManus
      Program Manager
      411 Huger Street, Columbia, SC 29201
      Telephone Numbers: 803-403-9763 (Voice), 803-951-1660 (TTY), 803-403-8354 (Fax)
      E-mail: Melissa.McManus@sprint.com

    • REPUBLIC OF PALAU
      NA

    • RHODE ISLAND
      James E. Lanni
      Associate Publlic Utilities Administrator for Operations and Consumer Affairs, Rhode Island Division of Public Utilities and Carriers (RIDPUC)
      89 Jefferson Boulevard, Warwick, RI 02888
      Tel 401-941-4500; Fax 401-941-4885
      E-mail jim.lanni@ripuc.state.ri.us
      Website http://www.ripuc.org
      TRS Provider: Hamilton Relay

    • SOUTH CAROLINA
      Dawn Hipp, Director
      1401 Main Street, Suite 900
      Columbia, SC 29201
      Tel 803-737-0800 TTY 803-737-0893 Fax 803-737-0801
      E-mail: dhipp@regstaff.sc.gov
      TRS Provider: Sprint Relay

    • SOUTH DAKOTA
      Janet Ball
      Deaf Services Program Specialist
      Department of Human Services
      Hillsview Properties Plaza
      3800 E Hwy, c/o 500 E Capitol, Pierre, SD 57501
      V/TTY 605-773-4547; Fax: 605-773-5483
      E-mail: janet.ball@state.sd.us
      TRS Providers: Communication Services for the Deaf (CSD) and Sprint Relay

    • TENNESSEE
      Monique Brazelton, Program Manager
      Tennessee Regulatory Authority
      Andrew Jackson Building
      502 Deaderick Street, 4th Floor
      Nashville, TN 37243
      Phone: 615-770-6879; Toll Free: 1-800-342-8359; Fax: 615-741-8953
      E-mail: monique.brazelton@tn.gov
      TRS Provider: AT&T

    • TEXAS
      Jay Stone, Program Administrator, Fund Management and Program Oversight
      Public Utility Commission Texas
      Tel: 512-936-7425; Fax 512-936-7058
      E-mail jay.stone@puc.texas.gov or relaytx@puc.texas.gov
      Correspondence: Public Utility Commission of Texas
      Public Utility Commission of Texas
      Jay Stone, Program Administrator
      1701 N. Congress Avenue
      Austin, TX 78711-3326
      Web Address: www.relaytexas.com or www.puc.texas.gov/relaytexas/Overview.aspx
      TRS Provider: Sprint Relay

    • UTAH
      Public Service Commission of Utah
      Gary Widerburg, Commission Secretary
      Herber M. Wells State Office Bldg.
      160 East 300 South, 4th Floor
      P.O. Box 45585
      Salt Lake City, UT 84145-0585
      Tel/TTY: 801-530-6769; FAX 801-530-6796; Voice: 801-530-6716
      E-mail gwiderburg@utah.gov
      TRS Provider: Hamilton Relay

    • VERMONT
      Stephen J. Wark, Director of Consumer Affairs & Public Information
      Vermont Department of Public Service
      112 State Street, Drawer 20, Montpelier, VT 05620-2601
      Telephone numbers: 802-828-4021; Fax 802-828-2342; Tollfree TTY 800-734-8390
      E-mail stephen.wark@state.vt.us
      TRS Provider: Sprint

    • VIRGINIA
      Clayton E. Bowen, VDDHH Relay and Outreach Manager
      1602 Rolling Hills Drive, Suite 203
      Richmond, VA 23229-5012
      Tel/TTY Toll Free (800)552-7917; Tel/TTY Local (804)662-9704; Fax (804)662-9718
      E-mail clayton.bowen@vddhh.virginia.gov
      TRS Providers: AT&T and Hamilton

    • VIRGIN ISLANDS
      NA

    • WASHINGTON STATE
      Office of the Deaf and Hard of Hearing
      Attention: Steve Peck, TRS Program Manager
      1115 Washington Street, SE
      PO Box 45301, Olympia, WA 98504-5301
      Email: pecksc@dshs.wa.gov
      Fax: (360) 902-0855
      V/TTY: (360) 902-8000
      Toll Free V/TTY: 1 (800) 422-7930
      VP: (360) 339-7762
      And
      Cindy Campbell - Relay Program Manager
      P.O. Box 416
      Neotsu, OR 97364
      TTY: 877-271-7620
      VP: 541-418-4726
      Fax: 913-523-1713
      Email: cindy.2.campbell@sprint.com
      TRS Provider: Sprint Relay

    • WASHINGTON, DISTRICT OF COLUMBIA
      See District of Columbia

    • WEST VIRGINIA
      David Howell, Utility Analyst, Public Service Commission of West Virginia
      PO Box 812, 201 Brooks Street, Charleston, WV 25323
      Tel 304-340-0451; (tollfree) 800-642-8544; fax 304-340-0326
      E-mail dhowell@psc.state.wv.us
      TRS Provider: Sprint Relay

    • WISCONSIN
      Jack R. Cassell
      WI TRS Contract Administrator
      Wisconsin Department of Administration
      101 East Wilson Street, 8th Floor
      Madison, WI 53707-7844
      Phone: 608-234-4781
      Phone (TTY) 608-267-6934; FAX 608-266-2164
      Videophone Number: 608-234-4781
      E-mail: jack.cassell@wisconsin.gov
      TRS Provider: Sprint Relay

    • WYOMING
      Lori Cielinski, TRS/Deaf Services Consultant
      Wyoming Relay
      Wyoming Department of Workforce Services
      Division of Vocational Rehabilitation
      851 Werner Court, Suite 120, Casper, WY 82601
      Voice/TTY: (800)452-1408
      Fax: (307)472-5601
      Email: lori.cielinski@wyo.gov
      Website: www.wyomingrelay.com
      TRS Provider: Sprint
Updated: April 24, 2015
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