Points of Contact for the carriers who provide relay services. (Alphabetical by company).

If you do not see your carrier or provider listed, or encounter a problem, first contact the Relay Services Administrator within your state at Relay Services Points of Contact before contacting the FCC's Consumer & Governmental Affairs Bureau via email at TRS_POC@fcc.gov.

To update changes in contact/service provider information, please send an email listing the requested changes to TRS_POC@fcc.gov so that this page can be updated accordingly.


Conditional Certification

Conditional certification means that the Commission has conducted an initial review of a TRS provider’s application and determined that the application facially meets the certification requirement, but the Commission has reserved its right to verify some of the information contained in the application, such as through conducting on-site inspections of the provider’s facilities.

A conditionally certified TRS provider is able to provide the service described in its application and receive compensation for the TRS Fund for its provision of service, and must otherwise comply with all applicable Commission rules.

Updated: 
Monday, November 26, 2018