Points of Contact for the carriers who provide Internet-based relay services. (Alphabetical by each service (IP CTS, IP Relay, and VRS).
To update changes in contact/service provider information, please send an email listing the requested changes to TRS_POC@fcc.gov so that this page can be updated accordingly.
Internet Protocol Captioned Telephone Service (IP CTS)
- CaptionCall, LLC
Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
Landon Potter
Head of Compliance and Ethics
Sorenson Communications, LLC
4192 South Riverboat Road
Salt Lake City, UT 84123
Voice Telephone Number: 801-290-8467
Email: Compliance@sorenson.com
Website: https://www.captioncall.com
- CaptionMate, LLC
Full certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
John Grayson, Business Manager
Mezmo Corporation (dba CaptionMate)
530 Technology Drive, Ste 150
Irvine, CA 92618
Telephone Numbers: Voice: 1-800-898-0034; 571-210-7687
E-mail: support@captionmate.com
Website: https://www.captionmate.com
- ClearCaptions, LLC
Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
Carol Walker
Compliance Analyst
ClearCaptions, LLC
3026 Owen Drive, Suite 111
Antioch, TN 37013
Telephone: (916) 751-6405
Email: Carol.walker@clearcaptions.com
Website: https://www.clearcaptions.com
- Global Caption
Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
Michal J. Nowicki
Marashlian & Donahue, PLLC
The CommLaw Group
1430 Spring Hill Road, Suite 310
Tysons, Virginia 22102
Telephone Numbers: Voice: 703-714-1311; Fax: 703-563-6222
E-Mail: mjn@commlawgroup.com
Website: https://www.globalcaption.com
- Hamilton Relay, Inc.
Full certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
Dixie Ziegler, Vice President of Relay
Hamilton Relay, Inc.
1006 12th Street
Aurora, NE 68818
Telephone Numbers: Voice/TTY: 402-694-5101; Fax: 402-694-5037
Email: dixie.ziegler@hamiltonrelay.com
Website: https://www.hamiltonrelay.com; www.hamiltoncaptel.com
- InnoCaption
Full certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
Cristina Duarte, Senior Director of Regulatory Affairs
Mezmo Corporation (dba InnoCaption)
530 Technology Drive, Ste 150
Irvine, CA 92618
Telephone Number: 571-210-7687
Email: Regulatory@innocaption.com
Website: https://www.innocaption.com
- Nagish, Inc.
Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
Tomer Aharoni, CEO
Nagish, Inc.
228 Park Avenue S
PMB 58177
New York, NY 10003
Telephone Number: (916)-584-9163
E-Mail: regulatory@talknagish.com
Website: https://nagish.com
- NexTalk, Inc.
Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
Chau Tran
448 E Winchester, Ste. 100
Murray, UT 84107
Telephone Number: 801-274-6001
E-Mail: support@nextalk.com
Website: https://nextalk.com
- Rogervoice
Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
Carol Simpson
Broadband Legal Strategies, LLC
1118 Rankin Drive
Lawrence, KS 6604br> Telephone Number: 202-489-3819
E-Mail: carol@broadbandlegal.com
Website: https://rogervoice.com
Internet Protocol Relay Service (IP Relay)
- InnoCaption
Conditional certification to provide Internet Protocol Relay Service (IP Relay)
Cristina Duarte, Senior Director of Regulatory Affairs
Mezmo Corporation (dba InnoCaption)
6281 Beach Blvd, Ste 304
Buena Park, CA 90621
Telephone Number: 571-210-7687
Email: Regulatory@innocaption.com
Website: https://www.innocaption.com
- Nagish, Inc.
Conditional certification to provide Internet Protocol Relay Service (IP Relay)
Tomer Aharoni
Nagish, Inc.
228 Park Avenue S
PMB 58177
New York, NY 10003
Telephone Number: (916)-584-9163
E-Mail: regulatory@talknagish.com
Website: https://nagish.com
- T-Mobile USA, Inc.
Conditional certification to provide Internet Protocol Relay (IP Relay)
Scott R. Freiermuth, Government Affairs
T-Mobile Accessibility/Sprint Communications Company/Sprint Local Exchange Companies:
P.O. Box 29230
Shawnee Mission, KS 66201
Telephone numbers: Voice: 913-315-8521; Fax: 913-315-0785
Email: Scott.R.Freiermuth@t-mobile.com; Access@t-mobile.com
Website: https://www.tmobileaccess.com/services/ip-relay
Video Relay Services (VRS)
- Bond Communications, Inc.
Conditional certification to provide Video Relay Service (VRS)
Eyal Yanai, CEO
2107 4th Avenue N, Unit B
Seattle, WA 98109
Telephone Number: 415-629-1202; Fax: (206) 479-0694
Email: info@bondasl.com
Website: https://bondasl.com
- Convo Communications, LLC
Full certification to provide Video Relay Service (VRS)
Jeff Rosen, General Counsel
Convo Communications, LLC
6601 Owens Drive, #155
Pleasanton, CA 94588
Telephone Number: 240-406-7238
Email: jeff@convorelay.com
Website: https://www.convorelay.com
- Sorenson Communications, LLC
Conditional certification to provide Video Relay Service (VRS)
Landon Potter
Head of Compliance and Ethics
Sorenson Communications, LLC
4192 South Riverboat Road
Salt Lake City, UT 84123
Voice Telephone Number: 801-290-8467
Email: Compliance@sorenson.com
Website: https://www.sorenson.com
- Tive, LLC
Conditional certification to provide Video Relay Service (VRS)
Scott Coombs, Chief Technology Officer
137 N. Larchmont Blvd. Suite 626
Los Angeles, CA
Telephone Number: 213-224-2023
Email: compliance@tivetechnology.com
Website: https://www.tivetechnology.com
- ZP Better Together, LLC
Conditional certification to provide Video Relay Service (VRS)
Gregory Hlibok, Chief Legal Officer and Chief Compliance Officer
11900 N. Jollyville Road #204209
Austin, TX 78759
Telephone Numbers: Videophone: 443-574-7042; Fax: 855-236-0840
Purple Communications, Inc. (sub-brand)
Email: compliance@purple.us
Website: https://www.purple.us
ZVRS (sub-brand)
Email: compliancedirector@zvrs.com
Website: https://www.zvrs.com