Linda Miller, EEO Program Manager

As EEO Program Manager, Ms. Miller's primary duties involve processing EEO complaints and managing the FCC's informal EEO counseling program. Ms. Miller began her employment with the FCC in April 2001 as an EEO Specialist. Prior to joining the FCC, Ms. Miller was the Manager of the Affirmative Employment Program for the U.S. Army's Fort Belvoir, Virginia EEO office. Ms. Miller's previous EEO experience includes positions held in Japan and Korea, where she assisted in implementing EEO program guidance for more than 3,000 civilian employees and supervised more than 50 Special Emphasis Program collateral-duty personnel. She also served as the Personnel Systems Manager, Information Management Officer, and EEO Counselor. In addition, Ms. Miller has worked for the U.S. Coast Guard, Civil Rights Office in Washington, D.C. She currently serves as the Senior Vice-President for the Federal Asian Pacific American Council (FAPAC) and previously served as Chair for the Publicity, Sponsorship and Marketing Committees. Ms. Miller is a certified investigator, Prevention of Sexual Harassment instructor and a trained mediator. She can be reached at (202) 418-1799.

Kenneth Heredia, Management and Program Analyst

Mr. Heredia joined the Commission in 2002 as a Student Trainee (Clerk) in OWD through the Cooperative Work/Study program with Northwestern High School in Hyattsville, Maryland. The Management and Program Analyst series include positions that primarily serve as analysts and advisors to management on the evaluation of the effectiveness of government programs and operations or the productivity and efficiency of the management of Federal agencies or both. Positions in this series require knowledge of: the substantive nature of agency programs and activities; agency missions, policies, and objectives; management principles and processes; and the analytical and evaluative methods and techniques for assessing program development or execution and improving organizational effectiveness and efficiency. Some positions also require an understanding of basic budgetary and financial management principles and techniques as they relate to long-range planning of programs and objectives. The work requires skills in the application of factfinding and investigative techniques; oral and written communications; and development of presentations and reports. He can be reached at (202) 418-1799.

Rosalind Bailey, Equal Employment Specialist

Ms. Rosalind Bailey is the Equal Employment Specialist for the Office of Workplace Diversity (OWD).  Ms. Bailey serves as the liaison for OWD in the area of Diversity & Inclusion and manages all the special emphasis programs.  Ms. Bailey has been with the Commission for over 25 years and with OWD for 18 years. 

Cynthia Bryant, Special Counsel for ADR

Ms. Bryant joined the Federal Communications Commission in 1999.  She took on the position of Special Counsel for Alternative Dispute Resolution (ADR) in 2017 to modernize and manage the FCC’s ADR Program, designed to encourage employees to explore mediation as an alternative to resolve workplace conflict.  She holds certificates in mediation and negotiation from the Harvard Negotiation Institute, and conflict coaching from Pepperdine Straus Institute for Dispute Resolution.  In parallel as an ADR practitioner, Ms. Bryant serves as a lead mediator through Sharing Neutrals, an interagency program, where she mediates workplace conflicts at other federal agencies in the Washington, D.C. area. Ms. Bryant received a B.A. in Creative Arts from Bradford College, a J.D. from the University Of Kansas Law School, and an LL.M. in International Legal Studies from American University Washington College of Law.  She is barred to practice law in the District of Columbia, the State of Missouri and before the United States Supreme Court.  

Eboni Francis, Reading Assistant

Ms. Francis is a Reading Assistant for OWD. She’s responsible for reading a variety of documents and researching files for information. Ms. Francis joined the Commission in 2014. Before joining the FCC, Ms. Francis worked for the Department of Family Services in Fairfax County, Virginia. She can be reached at (202) 418-1799.