Travel Tips to Keep Your Devices and Information Safe

As you head out of town for vacation, remember to take proactive steps to secure your devices. Mobile phones, tablets and laptops store personal information, which can be as valuable as the contents of your suitcase.  

Before you travel:

  • Leave any electronic equipment you don't need at home
  • Back up your electronic files and remove sensitive data.
  • Note the Make, model and unique ID number for your devices.
  • Install strong passwords and ensure that your antivirus software is up to date. 
  • Enable software settings that can lock and locate a missing phone or wipe your data remotely.

While traveling, be vigilant about where and how you use your devices.  Make sure you:

  • Keep your devices secure in public places such as airports, hotels and restaurants.
  • Be aware of your surroundings and take care that nobody is trying to steal information from you by looking at your device screen.
  • Consider using a privacy screen on your laptop.
  • Be cautious, never enter in personal data or passwords, while using public Wi-Fi.

Volunteer Day at Food & Friends

CAOD Staff organized a day of service at Food & Friends in Washington DC.  Several FCC staff members volunteered their time to help pack food to meet the nonprofit's mission of delivering specialized, nutritious meals and groceries to people in the community facing HIV/AIDS, cancer and other life-challenging illnesses.

Food & Friends


Food & Friends

Food & Friends
FCC Consumer Guides in Additional Languages Online!

Several of our FCC Consumer Guides are available in four additional languages:  Tagalog, Vietnamese, Korean, and Chinese.  Topics of the translated guides include robocalls; unauthorized charges on telephone bills; spoofing and caller ID; pre-paid phone cards; local, toll, and long distance calling; slamming; and other important issues.  The guides include links to the FCC’s Consumer Help Center and information about how to reach the FCC’s Consumer Complaint Center.


Upcoming Events/CAOD Staff Radar
  • June 20-25:  American Library Association Conference – Washington DC
  • June 24-28:  Midwest Rural Tour – MN & WI
  • June 26:  AARP Scam Jam – MN
  • July 7-10:  Registry of Interpreters for the Deaf Annual Conference – RI
  • July 10-13:  LULAC Convention - WI






Consumer Connections Videos
  • 5G Wireless Services:  FCC Commissioner Brendan Carr discusses 5G Wireless Services with Keyla Hernandez-Ulloa of the FCC's Consumer and Governmental Affairs Bureau.
  • An Overview of the Broadcast Transition:  FCC Incentive Auctions Task Force Chief, Jean Kiddoo, provides an overview of the ongoing Broadcast Transition for over-the-air television viewers. Consumers will learn what the Broadcast Transition and the importance of rescanning their television sets.


Contact Us:
Click below to send us an an email with any questions or comments.


About The Division
The Consumer Affairs and Outreach Division (CAOD) engages the public through outreach and education initiatives to inform them about important consumer-related regulatory programs, telecommunications issues and other consumer issues that impact their day to day life.




Contact Us

Please contact us if you have any questions about consumer issues and outreach at the FCC.

Send an email

File a Complaint

File a consumer complaint by topic or tell us your story at our Consumer Complaint Center.  Learn about consumer issues at our Consumer Help Center.

Request a Speaker

Are you having an event, meeting, webinar or other activity related to FCC Consumer Issues? Send an email to request a speaker.

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Thursday, June 13, 2019