The FCC creates and maintains a library of consumer education materials, such as tip cards and posters, available for printing and distribution. To download files in PDF formats, click on the links or images below. The FCC can also ship bulk orders to interested parties. Submit requests to Outreach@fcc.gov.

 

SIM Swapping Tip Card

Button image for downloadable tip card - 'SIM Swapping'
SIM swapping is when someone hijacks your mobile phone number to gain access to your texts and calls.
(Download PDF)

Download Tip Cards

Button image - download tip card '5G FAQs'

5G FAQs
5G networks are launching across the US. Beyond new applications and improved user experiences, what will the network upgrade mean for consumers?

 

Button image - download tip card 'Accessibility'

Accessibility
The FCC's Disability Rights Office helps to improve accessibility for people with disabilities in variety of ways.

 

Button image - download tip card 'Avoid Spoofing Scams'

Avoid Spoofing Scams
Phone scammers often disguise their identity by using illegal spoofing techniques to send false information to your caller ID display. Tips to avoid spoofing scams.

 

Button image - download tip card 'Communicating During an Emergency'

Communicating During an Emergency
Tips to help prepare for communicating during an emergency, including how to prepare for a power outage.

 

Button image - download tip card 'Consumer Help Center'

Consumer Help Center
The Consumer Help Center is home to the FCC's consumer guide library, which covers a wide range of telecom topics including phone scams. The guide also contains information on how consumers can file complaints with the FCC.

 

Button image - download tip card 'Keeping in Touch While Abroad'

Keeping In Touch While Abroad
Taking a mobile device along on an international trip? Roaming rules and rates can be tricky. Know before you go.

 

Button image - download tip card 'Phone Bill Facts'

Phone Bill Facts
Phone bills can be confusing, especially when charges from third parties appear on the bill. Tips on how to understand phone bills.

 

Button image - download tip card 'Protect Your Smartphone'

Protect Your Smartphone
Your phone is a high-value target for theft. What can you do to protect your device? Learn what to do if your phone is missing.

 

Button image - download tip card 'Remember to Rescan'

Remember to Rescan
Rescanning Digital TV channels helps ensure consumers are receiving all available channels.

 

Button image - download tip card 'Robocalls, Texts and Spoofing'

Robocalls, Texts and Spoofing
Tips to help consumers avoid unwanted phone calls, texts and caller ID spoofing scams.

 

Button image - download tip card 'SIM Swapping'

SIM Swapping
SIM swapping is when someone hijacks your mobile phone number to gain access to your texts and calls.

 

Download Posters

Button image - download 'Dont Get Spoofed' poster

Don't Get Spoofed
Information to help consumers recognize the tell-tale signs of caller ID spoofing and avoid phone scams.

 

Button image - download 'Get Connected' poster

Get Connected
Share the Get Connected poster with your local library or community center.

 

Button image - download 'Wireless Mics Consumer Alert' poster

Wireless Mics Consumer Alert
Things you should know about using wireless microphones.

 

Updated:
Thursday, March 28, 2024