Consumer Affairs and Outreach Division

About the Division

The Consumer Affairs and Outreach Division (CAOD) engages the public through outreach and education initiatives to inform them about important consumer-related regulatory programs, telecommunications issues and other consumer issues that impact their day to day life.

Meet the Staff

Spotlight

May 2024 Outreach Partner Call

The next Outreach Partner Call is scheduled for May 14, 2024. The agenda including information on how to join the call will be emailed approximately one week before the scheduled call. For more information or to be added to the Contact List, please send an email to Outreach@fcc.gov.

CAOD Celebrates Older Americans Month

Established in 1963, Older Americans Month (OAM) is celebrated every May. Led by a federal agency, the Administration for Community Living (ACL), OAM is a time to recognize older Americans' contributions, highlight aging trends, and reaffirm commitments to serving the older adults in our communities.
This year’s theme, "Powered by Connection," focuses on the profound impact that meaningful connections have on the well-being and health of older adults — a relationship underscored by the U.S. Surgeon General's Advisory on the Healing Effects of Social Connection and Community.

Consumer Education Materials

Download and Share

FCC consumer education materials are available to download in PDF format and print for outreach events.

Tip Cards and Posters
Consumer Guides
Consumer Help Center

FCC in the Classroom Please note: this booklet contains an activity called "TV Pictures In Motion" which involves flipping between two pages. For best results for this activity, we recommend you print this booklet double-sided. If that option does not work for you, the activity is on pages 10 and 12 and can still be done by flipping between those two pages or using loose copies of those pages.