FCC Operations Center

The FCC Operations Center is available 24 hours a day, 365 days a year, to assist public safety, government, and communications industry stakeholders with emergency communications needs. It is staffed by experienced watch officers who provide senior FCC leaders with situational awareness of communications issues that impact national security and public safety. It also coordinates incident management and related spectrum use across government departments and agencies, state, local, tribal, and territorial emergency management entities, and industry.

The FCC Operation Center has primary responsibility for:

  • Leading and coordinating the FCC’s efforts in response to disasters, emergencies, and incidents of national security significance that impact communications
  • Granting after-hours emergency special temporary authorization requests supporting incident response
  • Coordinating issuance of waivers and special temporary authorization requests
  • Conducting geospatial analyses of communications status in support of incident management operations
  • Conducting pre- and post-disaster outreach to public safety system owners, operators, and associations
  • Coordination with executive branch departments and agencies for interference reporting, testing, and exercise
  • Coordinating responses to complaints filed in the FCC Public Safety Support Center Portal, Consumer Complaints Portal, and Public Safety Interference Portal
  • Performing the after-hours functions of the High Frequency Direction Finding Center
  • Resolving licensed infrastructure aircraft safety issues
  • Providing geolocation support for aerial and maritime search and rescue

Contact the FCC Operations Center:
Email: FCCOPS@fcc.gov
Phone: 202-418-1122

 

Updated: 
Wednesday, May 6, 2020