About the Division
The FCC's Consumer Affairs and Outreach Division (CAOD) engages the public through outreach and education initiatives to inform them about important consumer-related regulatory programs, telecommunications issues and other consumer issues that impact their day to day life.
CAOD looks forward to hearing from you about consumer-facing topics. Email us at Outreach@fcc.gov to schedule a meeting or request more information.
Spotlight
FCC Older Americans Month Webinar: May 22, 2025
In recognition of Older Americans Month, the Federal Communications Commission’s Consumer and Governmental Affairs Bureau (CGB) will host a webinar on Thursday, May 22, 2025, from 2:00 p.m. to 3:00 p.m. ET, highlighting how staying connected can empower Older Americans.
Each May, the Administration for Community Living announces the theme for Older Americans Month. The theme for 2025 is “Flip the Script on Aging,” which focuses on transforming how society perceives, talks about, and approaches aging. It encourages individuals and communities to challenge stereotypes and dispel misconceptions.
During the webinar, attendees will be provided with information about:
- Connectivity as a tool to prevent social isolation
- Telehealth resources
- Virtual volunteer opportunities
- Hearing aid compatibility for wireline telephones and wireless handsets
- Captioning information and resources
Persons interested in attending can register in advance.
After registering, you will receive a confirmation email containing information about joining the webinar.
The presentation slide deck will be shared with attendees after the webinar.
ASL interpreting and captioning services will be provided. Other reasonable accommodations for people with disabilities are available upon request. Requesters of such accommodations may contact CGB at fcc504@fcc.gov, or (202) 418-0530. Such requests should include a detailed description of the accommodation needed and how the requester can be contacted. Requests should be made as early as possible.
Questions about the webinar or scheduling a meeting to discuss how to collaborate with the FCC on providing information to your community can be emailed to outreach@fcc.gov.
Consumer Education Materials
Download and Share
FCC consumer education materials are available to download in PDF format and print for outreach events.
Tip Cards
Consumer Guides
Consumer Help Center
Please note: this booklet contains an activity called "TV Pictures In Motion" which involves flipping between two pages. For best results for this activity, we recommend you print this booklet double-sided. If that option does not work for you, the activity is on pages 10 and 12 and can still be done by flipping between those two pages or using loose copies of those pages.
Download booklet: FCC in the Classroom
Contact Us
Click below to send us an an email with any questions or comments.
Outreach@fcc.gov
Upcoming Events
Information about Upcoming Events will be sent via email from Outreach@fcc.gov.
File a Complaint
File a consumer complaint by topic or tell us your story at our Consumer Complaint Center. Learn about consumer issues at our Consumer Help Center.
Request a Speaker
Are you having an event, meeting, webinar or other activity related to FCC Consumer Issues? Send an email to request a speaker.