After Storms, Watch Out for Scams
September 11, 2018
Scammers are always looking for new victims and, unfortunately, natural disasters leave people at their most vulnerable. Recent hurricanes have...
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categoryConsumer FAQs: TV Spectrum Auction
August 31, 2018
What does this mean for you? Now that the auction is complete, some broadcast television stations will change their channels or share a channel with...
Accessibility to Emergency Information on Television
August 24, 2018
FCC rules require broadcasters and cable operators to make local emergency information accessible to persons who are deaf or hard of hearing, and to...
AMBER Alerts
August 16, 2018
Amber alerts are broadcast and text-like messages sent to enabled wireless phones to notify the public of missing or kidnapped children believed to...
Wireless Devices and Health Concerns
August 6, 2018
While there is no federally developed national standard for safe levels of exposure to radiofrequency (RF) energy, many federal agencies have...
Protecting Children from Objectionable Content on Wireless Devices
July 27, 2018
Increasingly, people of all ages are using wireless phones and devices for communicating, gathering information and entertainment – in all types of...
International Roaming: Using Your Mobile Phone in Other Countries
July 26, 2018
*/ Planning to take your mobile device along on an international trip? Roaming rules and rates are complicated and vary from one carrier to the next...
Cell Phone Unlocking FAQs
July 6, 2018
A new era of choice for cell phone users has begun, as all nationwide service providers have fully implemented policies that allow their customers to...
Video Description
July 2, 2018
Video description is audio-narrated descriptions of a television program's key visual elements. These descriptions are inserted into natural pauses...
911 Wireless Services
June 29, 2018
The number of 911 calls placed by people using wireless phones has significantly increased in recent years. It is estimated that about 70 percent of...