Dial 211 for Essential Community Services
In many states, dialing "211" provides individuals and families in need with a shortcut through what can be a bewildering maze of health and human ser...
Consumer FAQ: Rules for Service Providers in Multiple Tenant Environments
FCC Adopts 'All-In' Cable and Satellite Video PricingThe FCC has new rules requiring cable and satellite TV providers to specify the "all-in" price fo...
Filing an Informal Complaint
The Federal Communications Commission gives consumers the opportunity to file informal complaints about problems with the communications services that...
Frequently Asked Questions (FAQ) – Communications Services for Incarcerated People with Disabilities
The Federal Communications Commission has adopted rules designed to increase access to communications services for incarcerated people with disabiliti...
E-Rate: Universal Service Program for Schools and Libraries
The FCC's E-Rate program makes telecommunications and information services more affordable for schools and libraries. With funding from the Univ...
Internet Protocol (IP) Captioned Telephone Service
Related Consumer GuideNew IP CTS Registration Requirements FAQsInternet Protocol Captioned Telephone Service (IP CTS) is a form of telecommunications ...
New IP CTS Registration Requirements FAQs
Related Consumer GuideInternet Protocol (IP) Captioned Telephone ServiceIf you are an existing user of Internet Protocol Captioned Telephone Service (...
Getting Broadband Q&A
More InfoAffordable Connectivity ProgramGetting Connected to BroadbandWhat Is Broadband?Broadband or high-speed Internet access allows users to access...
National Deaf-Blind Equipment Distribution Program
Watch to learn more about the program.(Download video transcript)Who is eligible?Who is eligible?Low-income individuals who are deaf-blind are eligibl...
Watch Out for Auto Warranty Scams
FCC Action on Auto Warranty Robocalls
Commission orders all U.S. voice service providers to block all auto warranty robocall traffic. (J...