Tech Transitions: Network Upgrades That May Affect Your Service
July 27, 2016
America's communications networks have been rapidly changing from copper-based networks originally built for voice services to alternative platforms...
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categoryVideo Description
July 12, 2016
Video description is audio-narrated descriptions of a television program's key visual elements. These descriptions are inserted into natural pauses...
TracFone Phone Unlocking Program
July 5, 2016
Millions of consumers use pre-paid cellphones through TracFone and its brands. The company has changed its policy to allow its customers – including...
Porting: Keeping Your Phone Number When You Change Providers
July 1, 2016
If you're switching service providers and remaining in the same geographic area, you can keep your existing phone number. This process – often...
Loud Commercials on TV
June 30, 2016
FCC rules require TV stations, cable operators, satellite TV operators and other pay TV providers to ensure television commercial advertisements have...
Obscene, Indecent and Profane Broadcasts
June 30, 2016
Federal law prohibits obscene, indecent and profane content from being broadcast on the radio or TV. That may seem clear enough, but determining what...
Protect Your Mobile Device
June 28, 2016
The theft of wireless devices, particularly smartphones, is sharply on the rise across the country, according to many published reports. The high...
When Your Telephone Company Discontinues Service
June 28, 2016
Domestic carriers, which include traditional wireline telephone companies and some cable companies that provide telephone service, must follow rules...
Prepaid Phone Cards: What Consumers Should Know
June 27, 2016
What is a prepaid phone card? A prepaid phone card is, as its name suggests, a card that a consumer buys for a flat fee in order to make long...
Connect America Fund Phase II FAQS
June 16, 2016
The Connect America Fund (CAF) – also known as the universal service High-Cost program – is the FCC's program to expand access to voice and broadband...