The Open Internet
June 14, 2016
An Open Internet means consumers can go where they want, when they want. This principle is often referred to as Net Neutrality. It means innovators...
Browse by
categoryFAQs: 900 Number Pay-Per-Call Services and Fees
June 7, 2016
What Is Pay-Per-Call Service? Pay-per-call service, offered only using a 900 number, is any service: providing audio information or entertainment;...
Military Service Members and Wireless Phone Service
June 2, 2016
Are you a military service member paying for mobile service under a long-term plan you're unable to use because of an overseas deployment or transfer...
Regulation of Cable TV Rates
May 23, 2016
Your local franchising authority - the city, county or other governmental organization authorized by your state to regulate cable television service...
Surcharges for International Calls to Wireless Phones
May 23, 2016
Consumers should be aware that placing an international long distance call from your wireline telephone in the United States to a wireless phone in...
Avoiding Bill Shock on Your Mobile Phone
May 20, 2016
Overage charges and fees on your mobile phone bill can be tough to swallow, especially when they are unexpected and result from usage patterns you...
Bundled Services and Billing
May 20, 2016
Combining several communications services — such as local and long distance telephone service, internet or broadband, TV and cable service, and...
Public Phones and Payphones
May 20, 2016
The long distance and local rates charged from payphones and phones in other public areas like hotels, hospitals, and airports can vary, and may be...
Accessibility of Advanced Communications Services and Equipment
May 6, 2016
Advanced communications services and equipment, such as computers, tablets and mobile phones, are required to be accessible and usable by individuals...
Receiving Television Broadcast Stations From Satellite TV Companies
May 3, 2016
Most satellite subscribers can receive television broadcast channels that originate within their local area, but some channels that are broadcast in...