Understanding Your Telephone Bill
April 14, 2016
You might find the charges on your monthly wireline or wireless telephone bills confusing sometimes. To increase clarity for consumers, the FCC's...
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categoryInternational Roaming: Using Your Mobile Phone in Other Countries
April 13, 2016
If you want to use your mobile phone when you travel internationally, there are a few steps you may need to take before you travel abroad. Because...
Consumer Labels for Broadband Services
April 5, 2016
Comparing prices, performance and network practices of broadband service providers can be challenging, even for savvy consumers. With this in mind,...
FAQs on E-Rate Program for Schools and Libraries
April 1, 2016
The Schools and Libraries program, also known as the E-rate program, makes telecommunications and information services more affordable for schools...
Cramming - Unauthorized Charges on Your Phone Bill
March 9, 2016
'Cramming' Settlements Support Consumers In 2014 and 2015, the FCC, working together with the Consumer Financial Protection Bureau, the Federal Trade...
Smart Device Theft Prevention Toolkit for Law Enforcement
March 8, 2016
The FCC is committed to helping local law enforcement officials address the smart device theft prevention needs of their communities. Below you'll...
How to Report a Lost or Stolen Smart Device
March 8, 2016
Is your smartphone missing? Has someone stolen your tablet? Contact your service provider using the following information if you are missing your...
Closed Captioning Display Requirements for Equipment
March 7, 2016
Closed captioning is the visual display of the audio portion of video programming. Captioning provides access to individuals who are deaf or have...
Uploading Attachments - ULS
March 2, 2016
Attachments Attachments may be uploaded with license applications in ULS when required or allowable by FCC rules. The ULS attachments utility...
Lifeline: Affordable Telephone Service for Income-Eligible Subscribers
February 24, 2016
Lifeline is a government benefit program that provides a discount on monthly telephone service for eligible low-income subscribers to help ensure...