Careless Dialing Could Cost You Money
January 9, 2020
Be careful when placing collect or other operator-assisted calls. You or the party you’re calling may end up paying more than expected due to a...
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categoryCaller ID Spoofing
January 6, 2020
Caller ID spoofing is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity. Spoofing...
Text to 911: What You Need To Know
January 6, 2020
Text-to-911 is the ability to send a text message to reach 911 emergency call takers from your mobile phone or device. However, because text-to-911...
International Calling Tip Sheet
January 2, 2020
International Calling Check List - Look Up Basic Rates - Web Resources: Service Providers
Cybersecurity Tips for International Travelers
January 2, 2020
When traveling internationally, remember that your mobile phone and other personal communications devices transmit and store your personal...
Telecommunications FAQs for Travelers to Cuba
January 2, 2020
Telecommunications FAQs for Travelers to Cuba
Check Basic Rates Before Making International Calls
January 2, 2020
Basic rates are non-discounted rates for international calls from landline phones made by customers who have not signed up for a monthly...
Understanding Wireless Telephone Coverage
December 31, 2019
Wireless telephones communicate via radio waves. Calls are connected using a system of base stations – also known as cell sites – that relay calls...
TracFone Phone Unlocking Program
December 31, 2019
Millions of consumers use pre-paid cellphones through TracFone and its brands. For several years, TracFone sold only phones locked to its service,...
Surcharges for International Calls to Wireless Phones
December 31, 2019
Placing a long distance call from your wireline telephone in the U.S. to a wireless phone in another country may result in a surcharge on your bill...