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During an Outage

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Tip Card

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The FCC and FEMA recommend the following tips for communicating during an emergency, including how to prepare for an emergency and what to do during a communications network outage.

Preparing for an emergency

  1. Understand How Power Outages May Affect Your Landline Service expand and contract
  2. Charge Your Wireless Phone, Laptop, or Tablet if a Storm Is Coming expand and contract
  3. Be Prepared to Monitor News and Emergency Broadcasts During Power Outages expand and contract
  4. Create a Family Emergency Communication Plan expand and contract
  5. Sign Up to Receive Alerts and Warnings expand and contract
  6. Create an "In Case of Emergency" Contact on Your Wireless Phone expand and contract
  7. Inform Your Emergency Contact of Medical Issues expand and contract
  8. Create an Emergency Contacts List on Mobile Phones and Devices expand and contract
  9. Write Down Important Phone Numbers expand and contract
  10. Make Sure Family and Other Contacts Know How to Send Mobile Texts expand and contract
  11. Download the FEMA App expand and contract

During an emergency

  1. Limit Non-Emergency Phone Calls expand and contract
  2. Try Texting in Non-Emergency Situations expand and contract
  3. Adjust Your Wireless Phone to Conserve Battery Power expand and contract
  4. Call 911 Only for Emergencies expand and contract
  5. Wait 10 Seconds Before Redialing Calls that Don't Connect expand and contract
  6. If Evacuated, Forward Your Home Number to Your Wireless Phone expand and contract

Important Safety Reminder

If you do not have electric power in your home and are using your car to charge wireless phones or listen to news on the car radio, be careful. Don't try to reach your car if it is not safe to do so, and remain vigilant about carbon monoxide emissions from your car, especially if it is in a closed space.

Additional Online Resources

Find more information at www.ready.gov or www.fema.gov.

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FCC/FEMA Tips for Communicating During an Emergency (pdf)

 

Date Last Updated/Reviewed: 
Thursday, April 11, 2019