The Bureau has developed the Live Call Data Reporting Template to provide a consistent and uniform method for submission of live 911 call data by CMRS providers and assist in stakeholders’ analysis and comparison of the information. All CMRS providers, both nationwide and non-nationwide carriers, should use the Live Call Data Reporting Template for the submission of required periodic live call data. 

 

Live Call Data Reporting Template

 

Procedures for Filing of Aggregate 911 Live Call Data Reports

The Reporting Template may be filed with the Commission electronically by following the procedures set forth below:

  • Fill out the Reporting Template.  The Reporting Template requests the following information per Test City or County:
  • Section A - Date of submission; name of service provider; name and contact information of person submitting the form
  • Section B - Total Live 911 Calls and Total 911 Calls Excluded from Total Live 911 Calls
  • Section C - Reporting by Positioning Method
  • Section D - Reporting by Morphology
  • Section E - Total Live 911 Calls Excluded from Data, by Type and Total by Type
  • Submit the completed reports with cover letter identifying the CMRS provider to the FCC at:

live911callreports@fcc.gov

  • Send copies of the completed reports to the following public safety organizations:

            Request for Confidential Treatment. CMRS providers may request confidential treatment of their live 911 call data reports pursuant to Section 0.459 of the Commission’s rules by submitting a request with the first report filed. Unless otherwise specified by the filing party, the Commission will presume that a CMRS provider’s initial request for confidential treatment is intended to request the same confidential treatment for all subsequent reports filed by that provider.  Despite any grant of confidentiality pursuant to Section 0.459, the Commission reserves the right to release aggregate or anonymized data in order to measure compliance with its rules. For instance, the Commission may publish on its website aggregate information on CMRS providers’ performance in a given geographic area, a comparison of positioning technologies across the six Test Cities, or the percentage of calls using a particular positioning source method across all CMRS providers.


In January 2015, the Commission adopted new Enhanced 911 (E911) location accuracy rules and information collection requirements in the Fourth Report and Order in PS Docket No. 07-114.  The new rules became effective on April 3, 2015, except for rules containing information collection provisions, which became effective on August 3, 2015 upon approval by the Office of Management and Budget.

Below is a summary timeline of compliance deadlines for Commercial Mobile Radio Service (CMRS) providers established by the Fourth Report and Order.  The summary timeline does not include voluntary deadlines agreed to by nationwide CMRS providers in the “Roadmap” agreement or the non-Nationwide CMRS providers’ “Parallel Path” agreement in this proceeding.  It also does not reference all rules adopted in the Fourth Report and Order and does not modify or supersede the specific text of any rule that is referenced.

2016

  • August 3, 2016
  • Indoor Location Test Bed must be established. (47 C.F.R. § 20.18(i)(3)(i))

2017

  • February 3, 2017
  • All providers must submit their first reports on aggregate live 911 call location data to the Commission, NENA, APCO, and NASNA.  Nationwide providers must report live call data collected in the six Test Cities, and must provide reports on a quarterly basis.  ((47 C.F.R. § 20.18(i)(3)(ii)(B))  Non-nationwide providers must report live call data collected in one or more selected Test Cities or the largest county in their footprint, depending on the area served by the provider, and must provide reports every 6 months.  (47 C.F.R. § 20.18(i)(3)(ii)(D)-(E))
  • Nationwide providers must submit their initial plans for implementing indoor location accuracy requirements. (47 C.F.R. § 20.18(i)(4)(i)) 
  • Nationwide providers must submit their first progress reports on implementation of indoor location accuracy requirements. (47 C.F.R. § 20.18(i)(4)(ii))
  • Nationwide providers must submit a privacy and security plan for the National Emergency Address Database.  (47 C.F.R. § 20.18(i)(4)(iii))
  • April 3, 2017 (Two-year benchmark)*
  • All providers must achieve 50-meter horizontal accuracy or provide dispatchable location for 40 percent of all wireless 911 calls. (47 C.F.R. § 20.18(i)(2)(i)(A))
  • August 3, 2017
  • Non-nationwide providers must submit their initial plans for implementing indoor location accuracy requirements. (47 C.F.R. § 20.18(i)(4)(i))
  • Non-nationwide providers must submit their first progress reports on implementation of indoor location accuracy requirements. (47 C.F.R. § 20.18(i)(4)(ii))

2018

  • April 3, 2018 (Three-year benchmark)*
  • All providers must achieve 50-meter horizontal accuracy or provide dispatchable location for 50 percent of all wireless 911 calls. (47 C.F.R. § 20.18(i)(2)(i)(A))
  • August 3, 2018
  • Nationwide providers must submit one or more proposed vertical (z-axis) accuracy metric(s), validated by data from the Test Bed, to the Commission for approval.  The proposed metric(s) will be put out for public comment, and the final metric approved by the Commission will be used for subsequent vertical accuracy benchmarks set forth in the rules. (47 C.F.R. § 20.18(i)(4)(i))
  • All providers must submit their second progress reports on implementation of indoor location accuracy requirements.  Nationwide providers must include an assessment of the deployment of dispatchable location solutions. (47 C.F.R. § 20.18(i)(4)(ii))
  • All providers must begin delivering uncompensated barometric pressure data to PSAPs from any device capable of doing so. (47 C.F.R. § 20.18(i)(2)(ii)(A))

2020

  • April 3, 2020 (Five-year benchmark)*
  • Nationwide providers must achieve 50-meter horizontal location accuracy or provide dispatchable location for 70 percent of all wireless 911 calls. (47 C.F.R. § 20.18(i)(2)(i)(A))
  • Non-nationwide providers must achieve the 70 percent threshold described above by this date or within 6 months of the provider’s deployment of a commercially operating VoLTE network, whichever is later. (47 C.F.R. § 20.18(i)(2)(i)(B))

2021

  • April 3, 2021 (Six-year benchmark)*
  • Nationwide providers must achieve 50-meter horizontal accuracy or provide dispatchable location for 80 percent of all wireless 911 calls. (47 C.F.R. § 20.18(i)(2)(i)(A))
  • Non-nationwide providers must achieve the 80 percent call threshold described above by this date or within 1 year of the provider’s deployment of a commercially operating VoLTE network, whichever is later. (47 C.F.R. § 20.18(i)(2)(i)(B))
  • Nationwide providers must provide either (1) dispatchable location, or (2) vertical (z-axis) location information in compliance with the FCC-approved metric, in each of the top 25 CMAs.  If dispatchable location is used, there must be a density of reference points distributed throughout the CMA equivalent to 25 percent of the population in that CMA.  If vertical location technology is used, it must be deployed to cover 80 percent of the CMA population.  (47 C.F.R. § 20.18(i)(2)(ii)(C))

2022

  • April 3, 2022*
  • Non-nationwide providers that serve any of the top 25 CMAs must provide either (1) dispatchable location, or (2) vertical (z-axis) location information, in compliance with the FCC-approved metric, in those CMAs.  If dispatchable location is used, there must be a density of reference points distributed throughout the CMA equivalent to 25 percent of the population in that CMA. If vertical location technology is used, it must be deployed to cover 80 percent of the CMA population.  (47 C.F.R. § 20.18(i)(2)(ii)(E))

2023

  • April 3, 2023 (Eight-year benchmark)*
  • Nationwide providers must provide either (1) dispatchable location, or (2) vertical (z-axis) location information in compliance with the FCC-approved metric, in each of the top 50 CMAs.  If dispatchable location is used, there must be a density of reference points distributed throughout the CMA equivalent to 25 percent of the population in that CMA.  If vertical location technology is used, it must be deployed to cover 80 percent of the CMA population.  (47 C.F.R. § 20.18(i)(2)(ii)(D))

2024

  • April 3, 2024
  • Non-nationwide providers that serve any of the top 50 CMAs must deliver either (1) dispatchable location, or (2) vertical (z-axis) location information, in compliance with the FCC-approved metric, in those CMAs.  If dispatchable location is used, there must be a density of reference points equivalent to 25 percent of the population in that market area.  If vertical location technology is used, it must be deployed to cover 80 percent of the CMA population.  (47 C.F.R. § 20.18(i)(2)(ii)(E))

 

* Providers must certify compliance with the benchmark within 60 days of the applicable deadline.  (47 C.F.R. § 20.18(i)(2)(iii))

Updated: 
Thursday, July 13, 2017