Affordable Connectivity Program

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Consumer Advisory: FCC Issues Warning About Websites Advertising the ACP

Some internet service providers have not updated their websites and other marketing materials to reflect that the Affordable Connectivity Program (ACP) and its monthly discount on broadband services ended on June 1, 2024. Some provider websites even continue to collect personal information from consumers seeking enrollment in ACP.

If you encounter a website claiming to provide an ACP benefit or seeking personal information for ACP enrollment, file a complaint by visiting the FCC's Consumer Complaint Center at fcc.gov/complaints.

If you entered your personal information, like your social security number, credit card, or bank information on a website offering ACP enrollment after February 8, 2024, visit IdentityTheft.gov. There you'll see the specific steps to take based on the information that you shared.

The ACP ended due to a lack of additional funding by Congress.

ACP enrolled households are strongly encouraged to carefully review written notices from their internet company and from the Universal Service Administrative Company (USAC), the ACP administrator, about the end of ACP.

Households are also encouraged to consult their internet company to learn more about how the end of the ACP will impact their internet service and bill.

For more information about the end of ACP, refer to AffordableConnectivity.gov.

The Affordable Connectivity Program helped ensure that households were able to afford the broadband they needed for work, school, healthcare and more.

The ACP benefit provided a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands.

Eligible households could also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contributed more than $10 and less than $50 toward the purchase price.

The Affordable Connectivity Program was limited to one monthly service discount and one device discount per household.

ACP Resource Archive

Bureau/Office:
Consumer and Governmental Affairs
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Updated:
Tuesday, November 26, 2024