• Pleading Cycles Established for Comments on Applications for State Certification for the Provision of Telecommunications Relay Service. (Public Notice), CG Docket No. 03-123, DA 18-76, released January 26, 2018.

In this Public Notice, the Consumer & Governmental Affairs Bureau announces the deadlines for comments on applications for state certification for the provision of state telecommunications relay service (TRS) that were included in Public Notice DA 17-1213 and Public Notice DA 17-1214.

  • Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. (Order), CG Docket No. 10-51 and 03-123, DA 18-28, released February 28, 2018.

In this Order, the Consumer & Governmental Affairs Bureau suspends for one year the April 27, 2018 deadline for video relay service provider compliance with the Interoperability Profile for Relay User Equipment.

  • Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. (Order), CG Docket No. 10-51 and 03-123, DA 18-196, released February 28, 2018.

In this Order, the Consumer & Governmental Affairs Bureau and the Office of the Managing Director clarify when video relay service (VRS) providers may seek compensation for calls placed by already registered users whose verification process has not been completed; and extend for 31 days, through March 31, 2018, the deadline for VRS providers to submit registration data for their registered users to the telecommunications relay services (TRS) User Registration Database (TRS-URD).

  • Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. (Order), CG Docket No. 10-51 and 03-123, DA 18-324, released March 30, 2018.

In this Order, the Consumer & Governmental Affairs Bureau and the Office of the Managing Director extend for 30 days, through April 30, 2018, the deadline for video relay service (VRS) providers to submit registration data for their registered users to the telecommunications relay services (TRS) User Registration Database (TRS-URD).

  • Pleading Cycle Established for Comment on Applications for State Certification for the Provision of Telecommunications Relay Service. (Public Notice), CG Docket No. 03-123, DA 18-354, released April 10, 2018.

In this Order, this Public Notice lists state telecommunications relay service (TRS) programs that have applied for renewal of certification of their programs for the five-year period from July 26, 2018 through July 25, 2023.

  • FCC Announces Release of MITRE Assessments of IP CTS. (Public Notice), CG Dockets No. 03-123 and 13-24, DA 18-359, released April 11, 2018.

In this Public Notice, the Consumer & Governmental Affairs Bureau and the Office of the Managing Director announce the release of two summaries prepared by the MITRE Corporation detailing the results of testing performed to assess the quality and usability of Internet Protocol Captioned Telephone Service (IP CTS) devices and services.

  • Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. (Order), CG Docket No. 10-51 and 03-123, DA 18-428, released April 26, 2018.

In this Order, the Consumer and Governmental Affairs Bureau suspends for one year, until April 29, 2019, the deadline for video relay service (VRS) provider compliance with the Interoperability Profile for Relay User Equipment (RUE Profile).

  • Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. (Public Notice), CG Docket No. 10-51 and 03-123, DA 18-494, released May 14, 2018.

In this Public Notice, the Consumer and Governmental Affairs Bureau seeks comment on the Interstate Telecommunications Relay Services (TRS) Fund administrator’s proposed provider compensation rates, funding requirement, and carrier contribution factor for the period from July 1, 2018, through June 30, 2019 (2018-19 Fund year), for TRS compensated by the Interstate TRS Fund (Fund).

  • Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. (Public Notice), CG Docket No. 10-51 and 03-123, DA 18-495, released May 14, 2018.

In this Public Notice, the Consumer and Governmental Affairs Bureau announces its intent to place into the record the confidential version of the 2018 TRS Rate Report subject to the provisions of the Second Protective Order.

  • Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. (Order), CG Docket 03-123, FCC 18-79, released June 7, 2018.

In this Report and Order, Declaratory Ruling, Further Notice of Proposed Rulemaking, and Notice of Inquiry, the FCC addressed Internet Protocol Captioned Telephone Service (IP CTS), a form of telecommunications relay service (TRS).

  • Reminder to States and Interstate Telecommunications Relay Services Providers that the Annual Summary of Consumer Complaints is due by July 2, 2018; Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs. (Public Notice), CG Docket No. 03-123, DA 18-630, released June 15, 2018.

In this Public Notice, the Consumer and Governmental Affairs Bureau reminds states and providers of interstate telecommunications relay services (TRS) that they must submit their annual consumer complaint log summaries covering the 12-month period from June 1, 2017 through May 31, 2018, on or before Monday, July 2, 2019 and also reminds state TRS programs and interstate TRS providers of their obligation to notify the Commission of any changes in their contact information, and of any substantive changes in their TRS programs.

  • Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program. (Order), CG Docket Nos. 10-51 and 03-123, DA 18-680, released June 29, 2018.

In this In this Order, the Consumer and Governmental Affairs Bureau adopts per-minute provider compensation rates for telecommunications relay services (TRS) supported by the Interstate TRS Fund for the Fund Year beginning July 1, 2018, and ending June 30, 2019. The Order also establishes the total size of the Interstate TRS Fund for the Fund Year and the contribution factor.

  • Consumer and Governmental Affairs Bureau Announces Comment Deadlines for Internet Protocol Captioned Telephone Service Further Notice of Proposed Rulemaking and Notice of Inquiry. (Public Notice), CG Docket Nos. 13-24 and 03-123, DA 18-756, released July 23, 2018.

In this Public Notice, the Consumer & Governmental Affairs Bureau announces comment deadlines for the Internet Protocol Captioned Telephone Service (IP CTS) Modernization and Reform Further Notice of Proposed Rulemaking and Notice of Inquiry (FCC 18-79).

  • Consumer and Governmental Affairs Bureau Seeks on Sprint Petitions Regarding the Report and Order and Declaratory Ruling on Internet Protocol Captioned Telephone Service. (Public Notice), CG Docket Nos. 13-24 and 03-123, DA 18-818, released August 6, 2018.

In this Public Notice, the Consumer & Governmental Affairs Bureau seeks comment on two petitions filed by Sprint Corporation regarding the Commission’s Report and Order and Declaratory Ruling on Internet Protocol Captioned Telephone Service (IP CTS) (FCC 18-79).

  • Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. (Order), CG Docket No. 03-123, DA 18-830, released August 8, 2018.

In this Order, the Consumer and Governmental Affairs Bureau extends the waivers relieving providers of traditional TRS, speech-to-speech relay service (STS), and non-Internet Protocol (IP) forms of captioned telephone service (CTS) of the requirements to offer consumers their choice of long distance carrier (equal access rule) and multiple billing options for long distance calls. The waivers will expire on August 24, 2019 or the effective date of a Commission decision on the continued application of the waived standards, whichever is earlier.

  • Pleading Cycle Established for Filing Responses to Sprint Petitions Regarding Internet Protocol Captioned Telephone Service. (Public Notice), CG Docket Nos. 13-24 and 03-123, DA 18-893, released August 28, 2018.

In this Public Notice, the Consumer and Governmental Affairs Bureau announces the deadlines for filing oppositions and replies to oppositions to Sprint’s two petitions regarding Internet Protocol Captioned Telephone Service (IP CTS) that were detailed in Public Notice DA 18-818.

  • Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program. (Order), CG Docket Nos. 10-51 and 03-123, DA 18-889, released August 30, 2018.

In this Order, the Consumer and Governmental Affairs Bureau grants CSDVRS d/b/a ZVRS and Purple Communications, Inc. limited waivers of the sections 64.604(c)(5)(iii)(E)(4) and (N)(2)(iii) of the Commission’s rules. As a result, ZVRS and Purple may be compensated for video relay service calls handled at a ZVRS call center that was relocated on June 4, 2018, for which ZVRS provided notification to the Commission, but not to the telecommunication relay service (TRS) Fund administrator.

  • Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. (Order), CG Docket Nos. 10-51 and 03-123, DA 18-1119, released October 31, 2018.

In this Order, the Consumer & Governmental Affairs Bureau grants CSDVRS, LLC, d/b/a ZVRS (ZVRS) and Purple Communications, Inc. (Purple) a limited waiver of the expiration date of the at-home video relay service (VRS) call handling pilot program, so that these providers can continue their participation in the program for six additional months, through April 30, 2019.

  • Consumer and Governmental Affairs Bureau Seeks Comment on Petition for Rulemaking by Sprint Corporation to Establish A New Ratemaking Methodology for IP Relay Service. (Public Notice), CG Docket No. 03-123, RM-11820, DA 18-1137, released November 8, 2018.

In this Public Notice, the Consumer & Governmental Affairs Bureau seeks comment on a petition for rulemaking filed by Sprint Corporation to establish a new ratemaking methodology for IP Relay service, a form of telecommunications relay service (TRS) supported by the Interstate TRS Fund..

Updated: 
Friday, June 28, 2019