Protecting Military Families from Imposter Scams

In honor of Military Consumer Month, the FCC is helping raise awareness of scams in which bad actors use robocall and caller ID spoofing to target U.S. servicemen and women and their families.

7/16/18

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Scam Targets Chinese Americans

The FCC received numerous consumer complaints about scammers trying to steal money or personal information by posing as Chinese consulate employees. The callers speak Chinese and have been targeting areas with large Chinese American populations.

6/6/18

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Getting Connected to Broadband

Broadband improves lives for people of all ages, from connecting far-flung family members and friends to providing easy online access to a virtual world of goods and services. The FCC provides information about how - and why - you can Get Connected.

5/23/18

Watch Out for 'Grandparent' Scams

Grandparents often have a difficult time saying no to their grandchildren, and con artists know it. Be on alert for scam callers impersonating family members in crisis.

5/22/18

Translating Consumer Tips on Phone Scams

Because phone scams can be multi-lingual, the FCC offers translations of its consumer guides with tips for dealing with different types of scams. Guides are available in Spanish as well as the four Asian and Pacific Islander languages most commonly spoken in the U.S.

5/11/18

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Spoofers Target 9/11 Victims' Families

As if to show they hold nothing sacred, bad actors have recently used the September 11th Victim Compensation Fund (VCF) in an attempt to scam consumers in the New York metropolitan area using spoofed caller ID.

5/1/18

Social Security Phone Scams

If a call sounds too good to be true, it probably is. Beware of callers spoofing phone numbers to impersonate government agents. These scammers are after your money or personal information.

4/25/18

Taking Aim at Illegal Robocalls

The FCC and FTC co-hosted an Expo for consumers on April 23 in Washington. Exhibitors showcased technologies, devices and applications to minimize or eliminate illegal robocalls. 

4/16/18

Fake Jury Duty Shakedowns

Scammers - often using caller ID spoofing - are impersonating law officers and threatening unwary consumers with fines or jail unless they immediately make payment for "missing jury duty."

4/12/18

Fighting Illegal Robocalls

The FCC and FTC co-hosted a Joint Policy Forum highlighting the actions the agencies and others have taken to fight the scourge of illegal robocalls.

3/23/18

Phony IRS Scams

Don't be fooled by a spoofed number that appears to be from the IRS. Watch out for this perennial phone scam, which is especially prevalent during tax season.

3/9/18

Empowering Consumers

Consumer and Governmental Affairs Bureau Chief Patrick Webre discusses illegal robocalls, Caller ID spoofing, bill cramming and more.

3/8/18

Wireless Emergency Alerts

WEA is a public safety system that allows customers to receive messages alerting them of imminent threats to safety in their area.

2/1/18

Communicating During Weather Emergencies

Telecommunications tips and other helpful resources to use during and after a natural disaster emergency.

1/4/18

Emergency Communications Tips

What should you do to prepare for a natural disaster emergency? The FCC and FEMA have tips that can help.

12/7/17

 

Holiday Consumer Tips Webinar

The FCC and FTC hosted a free webinar to share tips for consumers this holiday season.

12/4/17

 

Scams Follow Where Disaster Strikes

Scammers are always looking for new victims and, unfortunately, natural disasters leave people at their most vulnerable.

10/4/17

Spoofing and Caller ID

You may not be able to tell right away if an incoming call is spoofed. If you're suspicious about a call, don't respond to any requests for personal information and hang up.

9/16/17

 

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Consumer Help Center

Learn about consumer issues - visit the FCC's Consumer Help Center at www.fcc.gov/consumers.

File a Complaint with the FCC

 

Visit our Consumer Complaint Center at consumercomplaints.fcc.gov to file a complaint or tell us your story.

 

Updated: 
Monday, July 16, 2018