How can I sign up for the Affordable Connectivity Program?
Eligible households can enroll through an approved provider or by visiting ACPBenefit.org.
Do I receive the funds directly each month?
No, the Affordable Connectivity Program provides a monthly discount on internet service of up to $30 per eligible household (or up to $75 per eligible household on Tribal lands). The participating broadband service provider will receive the funds directly.
Which internet providers are participating in the Affordable Connectivity Program?
Various internet providers, including those offering landline and wireless services, will participate in the Affordable Connectivity Program. Depending on where you live, you may have a choice of providers. Check with the internet service providers in your area to learn about their plans for program participation. You can find a list of participating providers by state and territory on this webpage, www.fcc.gov/affordable-connectivity-program-providers.
What is the enhanced benefit amount for residents of Tribal Lands?
Eligible households on Tribal lands can receive a total monthly discount of up to $75. You can find out more about which areas are eligible Tribal lands by visiting this site: acpbenefit.org/do-i-qualify/enhanced-tribal-benefit/.
- Who is eligible for the Affordable Connectivity Program?
- Can I apply for the Affordable Connectivity Program if I have a past due balance with the provider?
- Can I sign up for the Affordable Connectivity Program if I am already a customer or if I was a customer in the past?
- Can my roommate and I each get a monthly discount?
- What is Lifeline and how do I qualify?
- If I already receive Lifeline benefits will I automatically receive the Affordable Connectivity Program?
- Can I receive both the Affordable Connectivity Program and Lifeline benefits at the same time?
- Everyone at my child's school receives breakfast and lunch at no cost. Do we qualify?
- I live in a multi-unit dwelling (for example, an apartment building) and we pay the property manager/landlord a monthly fee for our internet. Can I get the Affordable Connectivity Program benefit?
- I previously participated in a provider's low-income program, but I am no longer enrolled in that program. Does my past participation in that program qualify me for the Affordable Connectivity Program?
- Will I be able to use the service and the device if I have a disability?
How To Apply
- How can I apply?
- Can I apply directly with a provider?
- Do I need to contact my preferred provider after my application is approved?
- If I submit an application by mail how will I know if I was approved and when can I contact a provider to start receiving the benefit?
- If I currently receive Lifeline benefits do I need to apply?
- How is "household" defined for purposes of the Affordable Connectivity Program?
- What documentation do I need to provide when I apply for the Affordable Connectivity Program?
- How can I prove my child is approved for the free and reduced-price school lunch or school breakfast program?
- Who do I contact if I have a disability and need help applying for the Affordable Connectivity Program?
Internet Service Discounts
- How much does broadband service cost?
- Can I upgrade my current plan to take advantage of the full $30 per month (or $75 per month on Tribal lands)?
- If the service plan I pick is $25 per month, do I get the extra money?
- If the plan I pick is more than the monthly discount for internet service, do I pay the extra myself?
- I currently subscribe to a bundle of services that includes internet, TV, and phone. Can I apply the Affordable Connectivity Program to my monthly bill?
How does the $100 device benefit work?
Participating internet service providers can be reimbursed up to $100 if they supply a connected device to a household, provided the household pays more than $10 but less than $50 for the device. In other words, to take advantage of this benefit, it must be done through your participating internet service provider, and you must contribute a portion of the cost. The device benefit is limited to a laptop, a desktop computer, or a tablet. It does not include cell phones, large phones, or “phablets” that can make cellular calls.
If my child and I are part of the same household, can we each get our own connected device through the Affordable Connectivity Program?
No. Each household is limited to a single device discount.
Do individuals have to be Tribal members to qualify for the enhanced Tribal benefit?
No. Anyone living on eligible Tribal lands can receive the enhanced Tribal benefit. They do not need to be a member of a Tribe.
How do I know if my household is eligible for the enhanced Tribal benefit?
You can find out more about which areas are eligible Tribal lands by visiting this site: ACPBenefit.org/do-i-qualify/enhanced-tribal-benefit/.
Can I receive both the enhanced Tribal Lifeline Benefit and the $75 Affordable Connectivity Program each month?
Yes. An eligible household on Tribal lands can receive both the $34.25 Lifeline Tribal benefit and the $75 Affordable Connectivity Program benefit. They can be applied to the same qualifying service or separately to a Lifeline service and internet service with the same or different providers as long as the provider is participating in the Affordable Connectivity Program program. For example, an eligible household could have a Lifeline-supported mobile service and a separate home internet service that is supported through the Affordable Connectivity Program.
Emergency Broadband Benefit Transition
- Is the Emergency Broadband Benefit Program ending?
- What's changing?
- Will I lose internet service when the Emergency Broadband Benefit program ends on December 31, 2021?
- How can I continue to receive my Emergency Broadband Benefit discount?
- If I qualified for Emergency Broadband Benefit due to a substantial loss of income resulting from a job loss or furlough since February 29, 2020 or by meeting the eligibility criteria for a participating provider's COVID-19 program, how do I requalify for the Affordable Connectivity Program?
- Can I keep my benefit during the transition period (from December 31- March 1) if I change service providers?
- When will my monthly benefit be reduced?
- Currently my monthly bill is covered in full by the Emergency Broadband Benefit, will the Affordable Connectivity Program cover my full monthly bill
- How will this impact my monthly internet bill?