FCC/FEMA Tips for Communicating During an Emergency
Preparing for an emergency:
- Know what type of landline telephone service you have. Some newer forms of telephone service will not work without electric power. Understand whether you have this newer type of service, such as Voice over IP (VoIP), which is provided over broadband connections, or more traditional telephone service, which typically is powered over copper telephone lines. Ask your service provider if you are unsure.
- If you have newer telephone service that works with battery backup equipment during power outages,test the battery periodically, understand how long it should last, learn how to replace it, and consider having a spare battery that you can charge before a storm. If you do not have battery backup equipment, ask your provider if they can supply it or if it is available elsewhere.
- If your electricity goes out and you don’t need to use the phone right away, you can disconnect the battery to prevent it from draining and plug it back in when you need to receive or make calls. Once power is restored, plug the battery back in so it can recharge.
- If you have traditional telephone service, it may work during electric power outages – but you may need to use a "corded" phone. Remember that many cordless home phones rely on electric power to operate.
During an emergency: