Welcome to the Federal Communications Commission’s Privacy Act web page. Federal law requires us to tell you how we collect, use, share, and protect your personal information. Federal law also limits how we can use your personal information. Protecting the privacy and security of the personal information FCC collects and uses is very important to us. This web page provides information about the various systems of records where your information may be stored, computer matching agreements the FCC has entered into, how to make a Privacy Act Request, and other useful information on how the FCC complies with the Privacy Act of 1974.
- Systems of Records
- Exemptions to the Privacy Act
- Computer Matching Agreements
- How to Make a Privacy Act Request
- Privacy Act Implementation Rules
- Privacy Impact Assessments
- Contact Information
Systems of Records
The Privacy Act defines a System of Records as “a group of any records under the control of any agency from which information is retrieved by the name of the individual or by some identifying number, symbol, or other identifying particular assigned to the individual.” 5 U.S.C. § 552a(a)(5). Federal agencies are required to make the public aware of what Systems of Records they maintain. The table below lists and provides links to the Commission’s System of Records Notices.
Systems of Records | Federal Register Publication Date | |
FCC-1 | Outreach | 8/18/2021 |
FCC-2 | Business Contacts and Certifications | 11/13/2023 |
FCC-3 | FCC Identity, Credentialing, and Access Management (ICAM) | 12/22/2023 |
FCC/CGB-1 | Informal Complaints, Inquiries, and Requests for Dispute Assistance | 3/21/2024 |
FCC/CGB-3 | National Deaf-Blind Equipment Distribution Program | 9/1/2023 |
FCC/CGB-4 | ITRS-URD Program | 9/1/2023 |
FCC/EB-5 | Enforcement Bureau Activity Tracking System (EBATS) | 10/19/2023 |
FCC/IB-1 | International Bureau Filing System | 8/6/2021 |
FCC/MB-1 | Media Ownership and Equal Employment Opportunity Forms and Reports | 9/13/2024 |
FCC/MB-2 | Online Public Inspection File | 9/13/2024 |
FCC/OCBO-1 | Small Business Contacts Database | 4/16/2021 |
FCC/OEA-6 | Broadband Data Collection | 5/31/2022 |
FCC/OET-1 | Experimental Radio Station License Files | 10/25/2024 |
FCC/OET-2 | Equipment Authorization Records and Files | 10/25/2024 |
FCC/OGC-3 | Adjudication of Internal Complaints against Employees | 2/22/2018 |
FCC/OGC-5 | Pending Civil Cases | 3/7/2018 |
FCC/OIG-3 | Investigative and Audit Files | 6/26/2023 |
FCC/OLA-1 | Legislative Management Tracking System (LMTS) | 7/9/2024 |
FCC/OMD-2 | Labor Relations and Employee Performance Files | 3/12/2021 |
FCC/OMD-3 | Federal Advisory Committee Act (FACA) Membership Files | 11/9/2020 |
FCC/OMD-13 | Data Quality Comments | 10/15/2018 |
FCC/OMD-16 | Personnel Security Files | 9/8/2021 |
FCC/OMD-17 | Freedom of Information Act (FOIA) and Privacy Act Requests | 10/30/2023 |
FCC/OMD-18 | FCC Wireless Communications Information | 12/29/2023 |
FCC/OMD-23 | Cadapult Space Management System (CSMS) | 1/10/2024 |
FCC/OMD-24 | Physical Access Control System (PACS) | 12/29/2023 |
FCC/OMD-25 | Financial Operations Information Systems (FOIS) | 11/22/2023 |
FCC/OMD-28 | Time and Attendance Records | 6/17/2024 |
FCC/OMD-29 | Motor Vehicle Management Program (MVMP) | 5/18/2020 |
FCC/OMD-30 | FCC Visitors Database | 4/2/2024 |
FCC/OMD-31 | Private or Civil Injury Claimants | 8/27/2020 |
FCC/OMD-32 | FCC Telework Program | 7/8/2021 |
FCC/OMD-33 | Ensuring Workplace Health and Safety in Response to a Public Health Emergency | 6/22/2021 |
FCC/OS-1 | Electronic Comment Filing System (ECFS) | 10/8/2024 |
FCC/OS-2 | Integrated Library System (ILS) Records | 11/5/2024 |
FCC/OWD-1 | FCC Accommodation Requests | 1/26/2024 |
FCC/OWD-2 | Alternative Dispute Resolution (ADR) Program | 4/10/2019 |
FCC/PSHSB-1 | FCC Emergency and Continuity Alerts and Contacts System (ECACS) | 8/3/2021 |
FCC/WCB-1 | Lifeline Program | 4/19/2024 |
FCC/WCB-2 | Toll Free Number Auction System | 10/11/2019 |
FCC/WCB-3 | Affordable Connectivity Program | 4/19/2024 |
FCC/WCB-4 | Consumer Challenge Process | 3/23/2021 |
FCC/WCB-6 | USAC Customer Relationship Management | 4/19/2024 |
FCC/WTB-1 | Wireless Services Licensing Records | 10/19/2023 |
FCC/WTB-6 | Archival Radio Operator Records | 10/19/2023 |
FCC/WTB-7 | Licensing and Related Support Services | 3/16/2021 |
Government-wide Systems of Records
In addition to the Commission's systems of records there are also government-wide Systems of Records. These government-wide Systems of Records represent instances in which a Federal agency has published a System of Records that covers that type of information for all Federal agencies. Thus the FCC does not have to publish its own System of Records Notices if the categories of information and the individuals whose information is included are covered by a Government-wide Systems of Records Notice.
The following Systems of Records are totally or partially exempt from Subsections (c)(3), (d), (e)(1), (e)(4)(G), (H), and (I) and (f) of the Privacy Act of 1974, 5 U.S.C. 552a, and from 47 CFR §§ 0.554-0.557 of FCC Rules:
- FCC/EB-5, Enforcement Bureau Activity Tracking System (EBATS), Exempt under (k)(1), (k)(2), (k)(3), and (k)(5) of the Act and Section 3056 of title 18. See 49 Fed. Reg. 13366, 13369 (April 4, 1984)
- FCC/OMD-16, Personnel Security Files, Exempt under (k)(2) and (k)(5) of the Act. See 47 Fed. Reg. 13366, 13370 (April 4, 1984)
- FCC/OIG-3, Investigative Files, Exempt under (j)(2) and (k)(2) of the Act. See 58 Fed. Reg. 11549 (February 26, 1993)
- FCC/WTB-5, Application Review List for Present or Former Licensees, Operators, or Unlicensed Persons Operating Radio Equipment Improperly, Exempt under (k)(1), (k)(2), and (k)(3) of the Act. See 47 Fed. Reg. 13366, 13369 (April 4, 1984)
- FCC/WTB-6, Archival Radio Operator Records, Exempt under (k)(1), (k)(2), and (k)(3) of the Act. See 47 Fed. Reg. 13366, 13369 (April 4, 1984)
Computer Matching Agreements
Below is a table of the FCC’s Computer Matching Agreements, their corresponding Federal Register Notices and the FCC’s Annual Computer Matching Reviews and Reports.
Source Agency | Matching Agreement | Matching Notice | Effective Date |
Arizona Department of Economic Security | Lifeline & ACP Renewal | 87 FR 74146 | 7/3/24 |
Colorado Governor's Office of Information Technology | Lifeline & ACP Renewal | 87 FR 55431 | 4/11/24 |
Connecticut Department of Social Services | Lifeline & ACP | 89 FR 22717 | 5/2/24 |
Florida Department of Children and Families, Office of Economic Self-Sufficiency | Lifeline & ACP | 88 FR 20167 | 11/5/24 |
Georgia Department of Human Services, Department of Children and Family Services | Lifeline & ACP | 89 FR 24476 | 5/8/24 |
Indiana Family and Social Services Administration, Division of Family Resources | Lifeline & ACP | 88 FR 56020 | 9/15/23 |
Iowa Department of Human Services | Lifeline & ACP | 89 FR 13082 | 3/22/24 |
Kentucky Cabinet for Health and Family Services, Division of Family Support | Lifeline & ACP | 88 FR 84326 | 1/4/24 |
Michigan Department of Health and Human Services | Lifeline & ACP | 88 FR 60454 | 10/2/23 |
Minnesota Department of Human Services | Lifeline | 88 FR 18545 | 10/28/24 |
ACP | 88 FR 84325 | 1/4/24 | |
Mississippi Department of Human Services | Lifeline & ACP Renewal | 87 FR 55429 | 4/11/24 |
Missouri Department of Social Services | Lifeline & ACP Renewal | 87 FR 54499 | 4/5/24 |
Nevada Department of Health and Human Services, Division of Welfare and Supportive Services | Lifeline & ACP Renewal | 87 FR 61016 | 5/6/24 |
New Mexico Human Services Department | Lifeline & ACP | 88 FR 84324 | 1/4/24 |
North Carolina Department of Health and Human Services | Lifeline & ACP Renewal | 87 FR 54502 | 4/5/24 |
Pennsylvania Department of Human Services | Lifeline & ACP | 88 FR 55042 | 9/13/23 |
Puerto Rico Department of the Family | Lifeline & ACP | 88 FR 63104 | 10/16/23 |
South Carolina Department of Social Services | Lifeline & ACP | 89 FR 66110 | 9/13/24 |
Tennessee Department of Human Services | Lifeline & ACP Renewal | 87 FR 54503 | 4/6/24 |
U.S. Department of Education | ACP | 88 FR 23675 | 5/18/23 |
U.S. Department of Health and Human Services (HHS), Centers for Medicare & Medicaid Services | Lifeline & ACP | 88 FR 59523 Correction: 88 FR 62572 | 10/15/23 |
U.S. Department of Housing and Urban Development (HUD) | Lifeline & ACP | 86 FR 67281 | 10/30/23 |
U.S. Department of Veterans Affairs | Lifeline & ACP Renewal | 87 FR 61015 | 5/6/24 |
Utah Department of Workforce Services | Lifeline & ACP Renewal | 87 FR 55430 | 4/10/24 |
Virginia Department of Social Services | Lifeline & ACP | 89 FR 65623 | 9/11/24 |
Washington State Department of Social and Health Services, Economic Services Administration | Lifeline & ACP | 89 FR 65624 | 9/11/24 |
Wisconsin Department of Health Services and Department of Revenue | Lifeline & ACP | 88 FR 63105 | 10/16/23 |
Data Integrity Board’s Annual Matching Activity Review and Reports
As directed by OMB Circular A-108, the Commission’s Data Integrity Board’s Annual Matching Activity Review and Reports submitted to the Office of Management and Budget (OMB):
How to Make a Privacy Act Request
Individuals may request access to or amendment of records pertaining to themselves and maintained within a Commission system of records, in accordance with the Privacy Act, 5 U.S.C. 552a. Certain exemptions and limitations apply. See 47 CFR Subpart E, Privacy Act Regulations.
To make a Privacy Act request, complete and submit a FCC Privacy Identity Affirmation Form to:
Or via mail at:
Office of General Counsel
Federal Communications Commission
45 L Street NE
Washington, DC 20554
FCC Privacy Act Implementation Rules
The implementation of the FCC's Rules promulgated pursuant to 5 U.S.C. § 552a(f) of the Privacy Act are found at 47 CFR Sections 0.551 – 0.561.
Privacy Impact Assessments (PIAs)
- ACES System PIA
- Auction Bidding System (ABS) Flexible Auction Bidding System (FABS)
- Audit Case Management (ACM) System PIA
- Billing and Collection Agent Program Boundary (BCAP)
- Box Boundary PIA
- Broadband Data Collection (BDC)
- Broadband Dead Zone Report and Consumer Broadband Test PIA
- Catapult Locator System PIA
- Commission Registration System (CORES) Boundary
- Connected Care Pilot Program PIA
- Consumer and Governmental Affairs Bureau (CGB) PIA
- Customer Comment Database PIA
- Customer Relationship Management System (CRM) PIA
- Data Quality Comments PIA
- Disaster Information Reporting System (DIRS)
- Disbursement Authorization Queue (DAQ) System PIA
- Document Redaction Solution (DRS) PIA
- Electronic Comment Filing System (ECFS) PIA
- Emergency Broadband Benefit Program PIA
- Emergency Contact List PIA
- Enforcement Bureau Boundary PIA
- Equipment Authorization Records and Files PIA
- Experimental Radio Station License Files PIA
- FCC ESI Saas-1 (M365) LMTS
- FCC Speed Test App
- FCC Visitors Database PIA
- Federal Advisory Committee Membership File (FACA) PIA
- Financial Accounting Information Systems PIA
- Freedom of Information Act PIA
- Genesis Boundary PIA
- High Cost Broadband Portal (HCBP)
- Informal Complaints and Inquiries PIA
- Integrated Library System Records PIA
- Integrated Spectrum Auction System PIA
- iTRS URD for VRS System PIA
- Labor and Employee Relations Case Files PIA
- Legislative Management Tracking System (LMTS) PIA
- Microsoft 365 PIA
- Monster Hiring Management Enterprise (MHME) PIA
- National Deaf Blind Equiment Disbursement Program (NDBEDP) System PIA
- National Lifeline Accountability Database PIA
- National Verifier Lifeline Eligibility Database PIA
- O365 PIA
- OEA Auction Bidding System, Flexible Auction Bidding System PIA
- OEA Integrated Spectrum Auction System PIA
- Office of General Counsel Boundary PIA
- Office of Inspector General PIA
- Office of Inspector General (OIG) Boundary PIA
- Okta PIA
- Pay, Leave, and Garnishment Records PIA
- Paycheck8 PIA
- Personnel Availability Management System (PAMS) PIA
- Personnel Case Adjudications Tracking System (PCATS) PIA
- Physical Access Control System PIA
- PSHSB Continuity of Operations Plan (COOP) PIA
- QuickBooks for TRS System PIA
- Reasonable Accommodation Requests PIA
- Reassigned Numbers Database PIA
- Remedy Ticket System (Service Center) PIA
- Revenue Management Information System PIA
- Robotic Process Automation (RPA) PIA
- Rural Health Care (RHC) System Boundary
- SAP Successfactors PIA
- ServiceNow PIA
- Small Business Contacts List PIA
- Telephone Call Details PIA
- Transit Benefit and Parking Permit Programs PIA
- TRS Determinations System PIA
- Universal Licensing System Boundary
- Universal Licensing System 2.0 (ULS2)
- Urban Rate Survey (URS) PIA
- USAC Financial System (UNIFI)
- User Registration Database Internal (URDI) Application PIA
- Violators Files PIA
- WebTA Information System PIA
- WidePoint-Intelligent Technology Management System (ITMS) Boundary PIA
- Wireless Services Licensing Records (ULS) PIA
- Zendesk PIA
Privacy Act
Contact Information
For questions on the FCC’s implementation of the Privacy Act or to file a Privacy Act request, please contact:
Elliot Tarloff
Brendan McTaggart
Lori Alexiou